Bilingual Customer Service Representative

Beyond Bilingual Inc.; Toronto; Remote; CAD 65,000; Full time

Job summary

An innovative firm is seeking a Bilingual Customer Service Representative to join their remote team. This role requires proficiency in both French and English, along with a strong background in product order management. You will be part of a supportive team, ensuring customers receive outstanding service while managing their orders. With a focus on work-life balance, the company offers unlimited PTO, comprehensive benefits, and a collaborative work environment. If you're an energetic individual with a passion for customer service, this position is a fantastic opportunity to grow and succeed.

Benefits

Medical Benefits

Dental Benefits

Massage Therapy

RRSP Contribution (Client Matches)

Tuition Reimbursement

Unlimited PTO

6 Sick Days

Qualifications

• Minimum three years’ experience in product Order Management.
• Bilingual in French and English, both spoken and written.

Responsibilities

• Provide exceptional customer service in both French and English.
• Manage product orders efficiently and effectively.

Skills

Bilingual French/English

Product Order Management

Communication Skills

Education

College or University Degree

Tools

EDI

Job description

Bilingual Customer Service RepresentativeFull-Time, PERMLocation: Remote - Must live in the Greater Toronto AreaHours: Full-Time – 8:30am-4:30pm Or 8:30am-5:00pmSalary: $65,000Company:Our client is committed to providing superior product and service within the commercial vehicle industry. They are dedicated to providing optimal design that is dependable and performs extremely well.PERKS:

• Benefits and Perks: Medical
• Dental
• Massage
• RRSP contribution client matches
• Tuition reimbursement
• Vacation: PTO unlimited time as long as it supports 3 or 4 weeks
• 6 sick days
• Ideal Personality: energetic, go getter
• Work in a team environment and independently
• Not high volume (10-20 calls)

QUALIFICATIONS/EXPERIENCE:

• Bilingual French/English (Spoken and Written)
• College or University is a Must
• Minimum three years’ experience in product Order Management
• EDI strong asset