Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Oakville; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading government enterprise as a Summer Customer Service Representative in Oakville. Engage with customers, provide exceptional service, and gain product knowledge through paid training. Enjoy flexible shifts and opportunities for growth.

Benefits

Online learning opportunities

Future employment opportunities

Employee Family and Assistance Program

Discounts on services and products

Qualifications

• Must be eligible to work in Canada.
• Minimum age of 18 years.
• Willing to submit to a Criminal Background Check.

Responsibilities

• Serve customers efficiently using POS/Cash system.
• Manage inventory and ensure store cleanliness.
• Participate in Customer Experience campaigns.

Skills

Interpersonal Skills

Customer Service

Bilingualism

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Oakville, Ontario time type Part time posted on Posted 5 Days Ago time left to apply End Date: August 15, 2025 (30+ days left to apply) job requisition id JR00000024305

Location Address: 1527 Rebecca Street, Oakville

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire engaging, personable individuals who are passionate about delivering an extraordinary customer experience at our retail locations throughout Ontario. We are looking for Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create lasting impressions with our customers.

If this resonates with you, we would love to have you join our team! As an LCBO Customer Service Representative, you'll have the opportunity to inspire others, reach your full potential, and share your product knowledge with our customers.

You will learn about wine, beer, ciders, and spirits through paid online training, including product knowledge essentials.

About the Role:

• Serve customers efficiently and courteously using our POS/Cash system to ensure an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in Customer Experience and Postal Code Survey campaigns.
• Manage inventory, replenish stock, face-up products, and ensure the store is clean, organized, and safe (including spill and broken bottle cleanup).
• Perform physical duties such as lifting cases up to 40 lbs./18 kg and standing for extended periods.

About You:

• Excellent interpersonal and engagement skills.
• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• Minimum age of 18 years.
• Bilingualism (English and French) is a plus.
• Willing to submit to a Criminal Background Check at your own expense prior to employment.

Required Availability:

• Fridays (5:00 p.m. – close)
• Saturdays and Sundays (available all day for 4-8 hour shifts)

Long Weekends:

• Victoria Day
• Canada Day
• Civic Holiday
• Labour Day

Additional Availability:

• Weekday shifts (Monday - Thursday) based on store needs.
• Schedules are posted two weeks in advance; short-notice shifts may occasionally be available.

Why Join the LCBO?

• Online learning opportunities for growth.
• Future employment opportunities for eligible employees.
• Employee Family and Assistance Program (TELUS Health).
• Discounts on services, products, and tickets to events (WorkPerks).
• Contribute to community well-being across Ontario.

Our Commitment:

We promote inclusion and belonging, valuing everyone. The LCBO is an equal opportunity employer and provides accommodations in accordance with Ontario laws. Please inform us if you require an accommodation during the hiring process.

We appreciate your interest. Only shortlisted candidates will be contacted.

Union / Non-Union: Union

About Us

The LCBO (Liquor Control Board of Ontario) is a government enterprise and one of the world's largest beverage alcohol retailers, operating over 650 stores and offering nearly 24,000 products annually from more than 80 countries.

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