Summer Customer Service Representative

LCBO (Liquor Control Board of Ontario); Hanover; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Summer Customer Service Representative, where your engaging personality will shine! This role involves providing exceptional customer service in a vibrant retail environment, handling transactions through our POS system, and contributing to community initiatives. You'll gain valuable product knowledge through online training while making a positive impact on customers' experiences. With opportunities for growth and a supportive team, this position is perfect for those looking to develop their skills and make a difference in their community. Embrace this chance to learn and thrive in a dynamic workplace!

Benefits

Online learning opportunities

Employee Family and Assistance Program

Discounted services and products

Future employment opportunities

Qualifications

• Must be eligible to work in Canada with valid SIN or permit.
• Bilingualism in English and French is a bonus.

Responsibilities

• Serve customers using the POS system ensuring an outstanding experience.
• Receive inventory and ensure the store is clean and organized.

Skills

Customer Service

Interpersonal Skills

Bilingualism (English and French)

Education

High School Diploma

Tools

POS/Cash System

Job description

Summer Customer Service Representative page is loaded

Summer Customer Service Representative

Apply remote type Retail (Stores) locations Hanover, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date: August 14, 2025 (30+ days left to apply) job requisition id JR00000024134

Location Address: 893 10Th Street, Hanover

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work between May 5th and September 1, 2025. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase.

If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers.

Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials.

About the Role:

• Serve customers using our POS/Cash system, promptly, courteously and responsibly, ensuring an outstanding customer experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in the Customer Experience and Postal Code Survey campaigns
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
• Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight (up to 40 lbs./18 kg), while standing continuously

About You:

• Phenomenal interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• Minimum of 18 years of age
• Bilingualism (English and French) is a bonus
• You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO.

Required Availability

• Friday (5:00 p.m. – Close)
• Saturday and Sunday (available all day for a 4 - 8 hour shift)

Long Weekend

• Victoria Day weekend
• Canada Day weekend
• Civic Holiday weekend
• Labour Day weekend

Additional Availability

• Additional work is available during the week (Monday - Thursday) based on each store's operational requirements
• Schedules are posted two weeks in advance and on occasion, shifts are available on short notice

Why Join the LCBO?

• Online learning to support your interests and growth
• Future employment opportunities for eligible employees
• Employee Family and Assistance Program (TELUS Health)
• Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
• You’ll feel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted.

Union / Non-Union: Union