Summer Customer Service Representative

LCBO; Bobcaygeon; On-site; Part time

Job summary

Join LCBO as a Customer Service Representative where you'll be the face of our brand, delivering exceptional experiences. You'll participate in training to enhance your product knowledge and engage with customers at our retail locations across Ontario. The role requires availability on weekends and holidays, providing an opportunity to work in a fun and dynamic environment while contributing to communities.

Benefits

Paid online training

Potential for future employment opportunities

Employee Assistance Program (TELUS Health)

Discounted products and tickets to events (WorkPerks)

Qualifications

• Excellent interpersonal and engagement skills.
• Must be eligible to work in Canada (valid SIN, Student or Work Permit).
• At least 18 years old.

Responsibilities

• Serve customers efficiently using our POS/Cash system.
• Manage inventory, restock shelves, and maintain store cleanliness.
• Perform physical tasks such as lifting cases and standing for extended periods.

Skills

Interpersonal Skills

Customer Service Skills

Bilingualism

Job description

Location Address:

37 King Street East, Bobcaygeon

Salary / Pay: $20.36/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.

We have an immediate need to hire engaging, personable individuals who are passionate about delivering an exceptional customer experience at our retail locations across Ontario. We are seeking Customer Service Representatives to work from May 5th to September 1, 2025. With your outgoing personality and excellent customer service skills, you will help create memorable experiences for our customers.

If this sounds like you, we invite you to join our team! As an LCBO Customer Service Representative, you'll have opportunities to inspire others, reach your full potential, and share your product knowledge.

Learn more about wine, beer, ciders, and spirits through paid online training, including product knowledge essentials.

About the Role:

• Serve customers efficiently using our POS/Cash system, ensuring a positive experience
• Ask for donations as part of our Spirit of Sustainability campaign
• Participate in Customer Experience and Postal Code Survey campaigns
• Manage inventory, restock shelves, face products, and maintain store cleanliness and safety (including spill and broken bottle cleanup)
• Perform physical tasks such as lifting cases up to 40 lbs./18 kg and standing for extended periods

About You:

• Excellent interpersonal and engagement skills
• Must be eligible to work in Canada (valid SIN, Student or Work Permit)
• At least 18 years old
• Bilingualism (English and French) is a plus
• Willing to undergo a Criminal Background Check at your own expense prior to employment

Required Availability:

• Fridays (5:00 p.m. – close)
• Weekends (Saturday and Sunday, available all day for 4-8 hour shifts)

Long Weekend Availability:

• Victoria Day
• Canada Day
• Civic Holiday
• Labour Day

Additional Availability:

• Weekday shifts (Monday - Thursday) based on store needs
• Schedules are posted two weeks in advance; shifts may be available on short notice

Why Join the LCBO?

• Paid online training for your interests and growth
• Potential for future employment opportunities
• Employee Assistance Program (TELUS Health)
• Discounted products and tickets to events (WorkPerks)
• Contribute to communities across Ontario

Our Commitment:

We promote inclusion and belonging, valuing everyone. The LCBO is an equal opportunity employer and provides employment accommodations as required by law. If you need accommodations during the hiring process, please inform us.

Only applicants under consideration will be contacted. We appreciate your interest!

Union / Non-Union:

Union