SuccessFactors Integration Expert Consultant

International Business Machines Corporation; Quebec; Remote; CAD 95,000 - 140,000; Full time

Job summary

International Business Machines Corporation is seeking Integration Consultants to drive HR technology integrations across SAP SuccessFactors, S/4 HANA HCM, UKG, and WorkForce Software in a primarily remote role across Canada. You will design, implement, and oversee complex HR interfaces and coordinate with offshore teams.

You will lead workshops, capture requirements, advise on best practices, and manage deployment and post-go-live support, traveling up to four days per week as needed.

Qualifications

• Minimum 4 years of client-facing experience leading complex interface design and architecture.
• Experience as Integration Consultant on SAP SuccessFactors and HR transformation projects.
• Hands-on with SAP SuccessFactors APIs and SAP BTP Integration Suite (CPI).
• Proficiency with XML, OData, JavaScript, JSON and RESTful/SOAP APIs.

Responsibilities

• Lead client engagements, defining integration scope for HR implementations across SAP SuccessFactors and S/4 HANA HCM.
• Define and manage interfaces, including Core-Hybrid and Talent-Hybrid deployments.
• Provide technical leadership and oversee offshore teams and testing.
• Collaborate with IBM teams to drive delivery and operational improvements.

Skills

Client-facing experience

Interface architecture

Technical risk management

HR tech integration

Education

Bachelor's Degree

Tools

SAP BTP Integration Suite (CPI)

HR Integration Builder (BIB)

SAP SuccessFactors API

XML/OData/JSON

REST/SOAP APIs

Job description

Introduction

As a member of our larger IBM consulting team, you will be able to work with the industries best, and further hone your expertise in SuccessFactors, S/4 HANA HCM along with our Digital Change, HR Reinvention and AI teams.

Responsibilities

• Lead client engagements, driving complex interface architecture, technical design, and issue resolution.
• Define and manage integration scope for HR implementations, including Core-Hybrid and Talent-Hybrid deployments across SAP SuccessFactors and S/4 HANA HCM.
• Apply hands-on expertise in middleware platforms such as SAP BTP Integration Suite (CPI) and lead offshore teams
• Collaborate with cross-functional IBM teams providing technical leadership

Your Role And Responsibilities

IBM’s SuccessFactors & HR Talent Technologies practice is growing rapidly, and we’re looking to add new team members to help accelerate that growth. We are hiring at the Consultant, Senior Consultant, Managing Consultant, and Senior Managing Consultant levels. This is primarily a remote role, with occasional travel to client sites based on project needs. As a result, we are considering candidates across Canada; ideally located in a city with convenient access to a major Canadian airport.

As an Integration Expert, you will partner with clients to design, implement, and integrate comprehensive HR technology landscapes across platforms such as SAP SuccessFactors HXM (Employee Central, Employee Central Payroll & Time), S/4 HANA HCM, , UKG (Kronos), and WorkForce Software.

Your role will include implementation planning, requirements gathering through workshops, advising on leading practices, managing interface and integration development, and coordinating with offshore configuration teams. You will lead solution testing, deployment, and post-go-live hypercare support to ensure seamless operations. You will be responsible for defining the integration architecture and overall system landscape for national and global clients, driving operational improvements, developing business cases, and tracking performance outcomes. You will build strong client relationships, provide strategic guidance, and mentor junior team members to foster capabilitygrowth within the team.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Minimum 4 years of experience in client-facing roles, leading complex interface technical design and architecture efforts, and managing technical issues and risks.
• Proven track record as an Integration Consultant on SAP SuccessFactors and HR transformation projects, including Core-Hybrid and Talent-Hybrid deployments, leveraging HR Business Integration Builder (BIB) for seamless integrations with S/4 HANA HCM and HR InfoPorter frameworks.
• Hands-on expertise with SuccessFactors API's, SAP BTP Integration Suite (CPI) for developing and managing interfaces.
• Strong technical proficiency in XML, OData, JavaScript, JSON, and integrating via RESTful and SOAP APIs.
• Please note that most of our work is delivered remotely, and since COVID, clients have realized that on-site travel is far less necessary than it was pre-COVID. As a result, your work will be primarily remote; however, there will be occasional instances where the client will request on-site attendance (for example, during iteration workshops). Due to this, you must be willingness and able to travel up to 4 days a week based on client requirements.

Preferred Technical And Professional Experience

Nice to have, but not mandatory qualifications:

• Fluency in French, with strong communication skills for effective collaboration in bilingual project environments.
• Hands-on experience across SAP ABAP, SAP Basis & Security, Employee Central, and SAP HCM modules.
• Proficiency with enterprise integration and middleware platforms, including SAP PI/PO, MuleSoft, Dell Boomi, and BizTalk.
• Proven experience delivering SAP S/4 HANA HCM implementations and integrations with leading cloud and on-premise HR systems such as UKG, ADP, WorkForce Software, Ceridian, PeopleSoft, Oracle, and SAP