Subrogation Property Adjuster

Intact Financial Corporation; Calgary; Hybrid; CAD 59,000 - 73,000; Full time

Benefits offered by this job

Hybrid work model

Bonus eligibility

Employee Share Purchase Plan (ESPP)

Job summary

Intact Financial Corporation in Canada is seeking a Subrogation Property Adjuster to join our West team. You will investigate moderately complex losses and develop strategic action plans to recover amounts in line with policy and standards.

The role requires a university degree or equivalent, at least 2 years in property casualty or subrogation, and strong communication, detail orientation, and time management.

Qualifications

• A university degree or an equivalent combination of training and experience relevant to the role.
• At least 2 years of experience in handling property, casualty, and/or subrogation claims.
• Exceptional written and verbal communication skills.
• Strong attention to detail and critical thinking abilities.
• Excellent time management skills.
• Knowledge of litigation processes is an asset.
• Completion or pursuit of a Chartered Insurance Professional (CIP) designation is an asset.

Responsibilities

• Conduct investigations into moderately complex losses, striving for prompt and equitable recoveries that align with our corporate policies and standards.
• Formulate strategic action plans for investigations by identifying necessary contacts, evaluating collection feasibility, and determining potential legal actions.
• Gather and analyse claim details by collecting reports and statements from customers, witnesses, and other pertinent parties or experts to assess damage, liability, and recovery opportunities.
• Engage in negotiations with third parties, legal representatives, and insurers to settle claims effectively.
• Attend court proceedings or hearings as needed, providing essential information on claims.
• Deliver exceptional customer service to both external and internal clients.
• Respond to inquiries regarding investigations and claims processes.
• Maintain robust communication channels with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
• Cultivate productive relationships with service providers, monitoring their performance to ensure adherence to professional and corporate standards.
• Identify areas for process improvement and suggest policy or procedural changes to maintain quality service and competitive edge.
• Execute additional duties as assigned.

Skills

Communication skills

Attention to detail

Time management

Knowledge of litigation processes

Education

University degree or equivalent

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay and Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Salary range (but not limited to): 59,300 - 72,500
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
• We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
• Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc.
• The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles.
• However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Subrogation Property Adjuster to join our team in the West! Join us to contribute to an innovative and dedicated team committed to excellence in claims management!

What you’ll do here

• Conduct investigations into moderately complex losses, striving for prompt and equitable recoveries that align with our corporate policies and standards.
• Formulate strategic action plans for investigations by identifying necessary contacts, evaluating collection feasibility, and determining potential legal actions.
• Gather and analyse claim details by collecting reports and statements from customers, witnesses, and other pertinent parties or experts to assess damage, liability, and recovery opportunities.
• Engage in negotiations with third parties, legal representatives, and insurers to settle claims effectively.
• Attend court proceedings or hearings as needed, providing essential information on claims.
• Deliver exceptional customer service to both external and internal clients.
• Respond to inquiries regarding investigations and claims processes.
• Maintain robust communication channels with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
• Cultivate productive relationships with service providers, monitoring their performance to ensure adherence to professional and corporate standards.
• Identify areas for process improvement and suggest policy or procedural changes to maintain quality service and competitive edge.
• Execute additional duties as assigned.

What you bring to the table

• A university degree or an equivalent combination of training and experience relevant to the role.
• At least 2 years of experience in handling property, casualty, and/or subrogation claims.
• Exceptional written and verbal communication skills.
• Strong attention to detail and critical thinking abilities.
• Excellent time management skills.
• Knowledge of litigation processes is an asset.
• Completion or pursuit of a Chartered Insurance Professional (CIP) designation is an asset.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.