Stylist

Surmesur; Toronto; On-site; CAD 35,000 - 60,000; Full time

Benefits offered by this job

Base salary

Uncapped commission

Clothing allowance $650 every 6 months

Group savings program

Training & coaching

Job summary

Surmesur in Toronto is seeking a stylist to join our showroom, delivering personalized service and styling experiences that fit clients' life and style. You will conduct consultations, guide fittings, and build lasting client relationships while leveraging technology and CRM tools.

The role combines fashion expertise with strong sales instincts in a fast-growing retail environment. We offer a competitive base salary, uncapped commissions, a $650 clothing allowance every 6 months, ongoing

Qualifications

• 2–3 years of customer service experience.
• 2–3 years of sales experience, preferably in retail, fashion, or luxury environments.

Responsibilities

• Conduct personalized consultations to understand lifestyle, needs, and style goals.
• Advise clients on fit, fabrics, styling, and wardrobe building.
• Take precise measurements and guide clients through customization.
• Conduct fittings and ensure garments meet Surmesur quality standards.

Skills

Customer service

Sales

CRM

Communication

Organization

Tools

CRM systems

Google Workspace

Job description

Who are we?

Surmesur is redefining the custom clothing experience. Our showrooms combine technology, craftsmanship, and personalized service to create garments designed to fit each client’s life, style, and ambitions. Our mission is simple: deliver an unforgettable“Wow” experiencewhile helping our clients become the best version of themselves every day.We are currently seeking aStylistto join our showroom inToronto. This is a full-time opportunity for someone passionate about fashion, client relationships, and delivering exceptional service in a fast-growing, innovative retail environment.At Surmesur, your success is tied directly to your creativity, your initiative, and your ability to build meaningful relationships with clients.

True to our values:

Be Better:

We constantly strive to improve our craft, our service, and ourselves.

Be Creative:

We encourage innovation, new ideas, and bold thinking in everything we do.

Take Action:

We own the client experience and go above expectations to deliver our signature “Wow” effect.

Have Fun:

We believe great work happens in a positive and collaborative environment.

What do we offer?

• Competitive base salary (based on experience)
• Uncappedcommission program
• $650 clothing allowance every 6 months
• Group savings program
• Comprehensive training in custom clothing, styling, and client experience
• Ongoing coaching and professional development

Who are you?

You are someone who thrives on helping others look and feel their best.You combinestyle expertise, emotional intelligence, and a strong sales mindset

• Passionate about fashion, personal style, and client experience
• Detail-oriented and highly organized
• Entrepreneurial and motivated by performance
• Confident in building relationships and networking
• Comfortable using technology and digital tools
• A strong communicator who listens well
• Adaptable and eager to learn
• A team player who takes initiative

What are the responsibilities of the position?

Client Experience & Styling

• Conduct personalized consultations to understand each client’s lifestyle, needs, and style goals
• Advise clients onfit, fabrics, styling, and wardrobe building
• Take precise measurements and guide clients through the customization process
• Conduct fittings and ensure garments meet Surmesur quality standards
• Follow up with clients throughout the production process
• Create memorable experiences that result in repeat business and referrals

Relationship Building & Sales

• Develop long-term client relationships through proactive outreach and follow-ups
• Maintain a personal client book and drive repeat business
• Identify wardrobe opportunities and recommend additional pieces when appropriate
• Achieve and exceed individual sales goals
• Deliver the Surmesur“Wow” experiencewith every interaction

Showroom Operations

• Maintain an organized, professional, and visually inspiring showroom environment
• Assist with visual merchandising updates and product presentation
• Keep client records and order details updated in internal systems
• Stay informed on new collections, fabrics, and company standards
• Support team initiatives and daily showroom operations

What experience do you need?

• 2–3 years of customer service experience
• 2–3 years of sales experience, preferably in retail, fashion, or luxury environments
• Knowledge of men’s fashion or custom clothing is an asset
• Experience working with CRM systems or Google Workspace tools
• Strong communication and interpersonal skills
• Excellent organization, time management, and prioritization