Studio Manager

F45 Training CP005966; Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Training & development

Wellness resources

Free Membership at F45

Monthly Team outings

Job summary

F45 Training CP005966 in Toronto is seeking a Studio Manager to lead the team and manage studio operations. Responsibilities include managing sales budgets, driving financial plans, and recruiting staff. The ideal candidate has a Bachelor's Degree, strong sales leadership experience, and possesses personal training certifications.

Join a dynamic team focused on promoting health and wellness within the community. Enjoy a competitive salary and performance bonuses.

Qualifications

• 2+ years of proven sales leadership in the Health & Fitness industry required.
• 3+ years of management experience required.
• Must have outstanding experience delivering high-quality customer service.

Responsibilities

• Create and manage Sales and Operational budgets.
• Drive financial plans and optimize programming.
• Recruit, hire, train and deliver onboarding for all staff.
• Maintain and grow the total membership base.

Skills

Sales leadership in Health & Fitness

Excellent communication skills

Customer service

Organizational skills

Leadership and management skills

Education

Bachelor’s Degree or equivalent work experience

Personal Training Certification

CPR/AED/First Aid Certification

Tools

MS Office programs

MindBody Online

GloFox

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources
• Free Membership at F45
• Monthly Team outings

Role Overview

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.

Key Responsibilities

• Create, properly manage and exceed all Sales and Operational budgets
• Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
• Create an annual marketing plan for social media, digital/print marketing, and community events
• Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
• Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
• Recruit, hire, train and deliver the onboarding program for all staff
• Maintain and grow the total membership base and oversee all aspects of the membership sales process
• Increase studio conversion rate and achieve client retention goals
• Drive client referral program
• Maintain top‑notch cleanliness, appearance, and organization of the studio and inventory
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
• Ensure studio branding by adhering to company guidelines and values
• Maintain strong working knowledge of our small‑group training programs by participating in at least two (2) training sessions per week
• Manage and oversee all day‑to‑day operations and overall studio performance

Qualifications

• Bachelor’s Degree or equivalent work experience, required
• 2+ years of proven sales leadership in the Health & Fitness industry required
• Must have Personal Training Certification through a nationally recognized organization
• Must have CPR/AED/First Aid Certification
• 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
• Must have outstanding experience delivering high‑quality customer service, excellent communication, organizational, and written skills
• Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
• Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
• Highly organized with the ability to prioritize and meet deadlines
• Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms