Studio 99 Supervisor

Rogers Place; Edmonton; On-site; CAD 23,000 - 32,000; Part time

Job summary

Rogers Place in Edmonton is seeking a part-time Studio 99 Supervisor to oversee their location and supervise associates, reporting to the Premium Manager. This role requires a high school diploma, two years in a food & beverage supervisory role, flexible evenings and weekends, and a Pro Serve certificate or willingness to obtain one.

You will help maintain service standards and guest satisfaction. Join a growing sports and entertainment brand and lead a team in a fast-paced environment with

Qualifications

• High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
• Flexible availability; evening, weekends and holidays.
• Must have a valid Pro Serve Certificate or willing to obtain.
• Passion to develop Leadership Skills for job advancements.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.

Responsibilities

• Oversee assigned location and supervise associates.
• Support Premium Manager with effective communication of concerns and information.
• Anticipate guests’ service needs and act on preferences.
• Assign and ensure tasks are completed on time and to standard.
• Assist management with Front of House labour controls and efficient time use.
• Demonstrate teamwork, safety, open communication and courtesy.
• Ensure compliance with health & safety protocols and brand standards.
• Stay organized under pressure and manage multiple tasks.
• Assist staff with coverage and guest service.
• Operate all departments POS systems and report malfunctions.
• Be accessible to team members and uphold brand service culture.

Skills

Leadership potential

Teamwork

Communication

Flexibility

Pro Serve certification

Education

High school diploma or GED

Tools

POS systems

Job description

Studio 99 Supervisor, Seasonal PT, Rogers Place

Job Category: Service & Hospitality

Requisition Number: SKYLO006436

• Posted : August 10, 2026
• Part-Time
• On-site
• Rate : $20 CAD per hour

Locations

Showing 1 location

60643
SUITE 300 10220 104 AVE NW
EDMONTON, AB T5J 0H6, CAN

Description

The Studio 99 Supervisor is responsible for overseeing their assigned location and supervising associates. The Studio 99 Supervisor supports the Premium Manager who is responsible for their area by effectively communicating all concerns and necessary information to them.

Duties and Responsibilities

• Willing to bring new and unique concepts to an exciting and innovative growing brand in Sports and Entertainment.
• Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Assign and ensure work tasks are completed on time and that they meet appropriate guilty standards, making recommendations for improvements.
• Assistant management with Front of House labour controls and ensuring time is utilized effectively.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transaction, respect, sincerity, helpfulness and courtesy.
• Ensure strict compliance with Compass Quality Assurance, AGLC regulations and Health & Safety protocols.
• Strong organization skills with ability to work in high pressure situations and handle multiple tasks simultaneously.
• Assist staff to ensure proper coverage and prompt guest service.
• Operate all departments POS systems and report malfunctions.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Build relationships with guests.
• Adhere to uniform standard and job specific standard operation procedures.

Qualifications, Skills and Abilities

• High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
• Flexible availability; evening, weekends and holidays.
• Must have a valid Pro Serve Certificate or willing to obtain.
• Passion to develop Leadership Skills for job advancements.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.