Sky Lounge Supervisor

Rogers Place; Edmonton; On-site; CAD 23,000 - 32,000; Part time

Job summary

Rogers Place in Edmonton is seeking a Sky Lounge Supervisor for a seasonal, part-time role to oversee the lounge and supervise associates. You will report to the Premium Manager and help ensure guests receive exceptional service in a fast-paced sports and entertainment setting.

The position requires evenings, weekends or holidays, and a valid Pro Serve Certificate or willingness to obtain one. Strong teamwork, safety awareness, and brand adherence are essential as you manage front-of-house

Qualifications

• High school diploma or GED; 2 years’ experience in a food and beverage supervisory role or related professional area.
• Flexible availability; evenings, weekends and holidays.
• Must have a valid Pro Serve Certificate or willing to obtain.
• Passion to develop Leadership Skills for job advancements.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.

Responsibilities

• Oversee assigned location and supervise associates.
• Support Premium Manager by effectively communicating concerns and information.
• Anticipate guests’ service needs and respond to preferences.
• Assign tasks and ensure completion to standards.
• Assist management with Front of House labour controls and time utilization.
• Demonstrate teamwork, safe work practices, and courtesy.
• Ensure compliance with QA, AGLC regulations and Health & Safety protocols.
• Maintain strong organization under pressure and multitask.
• Build relationships with guests and ensure proper coverage.

Skills

Leadership

Teamwork

Communication

Flexibility

Organizational skills

Education

High school diploma or GED

Pro Serve Certificate

Job description

Sky Lounge Supervisor, Seasonal PT, Rogers Place

Job Category: Service & Hospitality

Requisition Number: SPORT006432

• Posted : August 10, 2026
• Part-Time
• On-site
• Rate : $20 CAD per hour

Locations

Showing 1 location

TheSky Lounge Supervisor is responsible for overseeing their assigned location and supervising associates. The Sky Lounge Supervisor supports the Premium Manager who is responsible for their area by effectively communicating all concerns and necessary information to them.

Duties and Responsibilities

• Willing to bring new and unique concepts to an exciting and innovative growing brand in Sports and Entertainment.
• Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Assign and ensure work tasks are completed on time and that they meet appropriate guilty standards, making recommendations for improvements.
• Assistant management with Front of House labour controls and ensuring time is utilized effectively.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transaction, respect, sincerity, helpfulness and courtesy.
• Ensure strict compliance with Compass Quality Assurance, AGLC regulations and Health & Safety protocols.
• Strong organization skills with ability to work in high pressure situations and handle multiple tasks simultaneously.
• Assist staff to ensure proper coverage and prompt guest service.
• Operate all departments POS systems and report malfunctions.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Build relationships with guests.
• Adhere to uniform standard and job specific standard operation procedures.

Qualifications, Skills and Abilities

• High school diploma or GED; 2 years’ experience in food and beverage supervisory role or related professional area.
• Flexible availability; evening, weekends and holidays.
• Must have a valid Pro Serve Certificate or willing to obtain.
• Passion to develop Leadership Skills for job advancements.
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, and courtesy.