Student Optician: Hands-On Eyewear & Growth

Specsavers Norge; North Vancouver; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

3 weeks vacation

Birthday Leave

Vision care

Family discounts

Health & dental

HSA

EAP

Career growth

Job summary

Specsavers in North Vancouver is hiring a Student Optician to guide customers through eyewear choices, under supervision of a Licensed Optician. You will assist with frame and lens selection, perform dispensing measurements with digital tools, and support a fast-paced retail team dedicated to high standards in eyecare.

The role requires enrollment in an Opticianry program and at least 2 years of customer service experience, with a focus on customer relationships and product recommendations.

Qualifications

• Be enrolled in an Opticianry post-secondary program in your province.
• Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment.
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results.
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Responsibilities

• Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
• Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
• Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
• Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
• Manage after-care services, including resolving complaints with effective problem-solving techniques.
• Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
• Handle third-party billing professionally, ensuring compliance with fee structures and agreements.
• Coach and support team members in developing optical knowledge and skills, fostering professional growth.
• Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.

Skills

Customer service

Retail environment

Organization

Flexibility

Friendly demeanor

Product knowledge

Styling advice

Education

Opticianry program enrollment

Job description

Specsavers in North Vancouver is hiring a Student Optician to guide customers through eyewear choices, under supervision of a Licensed Optician. You will assist with frame and lens selection, perform dispensing measurements with digital tools, and support a fast-paced retail team dedicated to high standards in eyecare.

The role requires enrollment in an Opticianry program and at least 2 years of customer service experience, with a focus on customer relationships and product recommendations.