Student Financial Aid & Accounts Manager

Discovery Community College; Vancouver; On-site; CAD 60,000 - 75,000; Full time

Job summary

Discovery Community College is seeking an experienced Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts across campuses. The role emphasizes regulatory compliance and accurate funding guidance for students in a post-secondary setting.

The position is full-time and on-site with responsibilities spanning receivables, tuition management, and staff leadership to ensure service excellence and continuous improvement across campuses.

Qualifications

• Diploma or degree in Business Administration, Accounting, Finance, Higher Education Administration, Public Administration, or a related field.
• Three to five years of experience in financial aid administration, student accounts, or a related post-secondary function.
• Strong knowledge of StudentAid BC, Canada Student Financial Assistance, tuition and receivables management, and student funding processes.
• Experience working in a designated private training institution is strongly preferred.

Responsibilities

• Oversee provincial, federal, Indigenous, WorkBC, employer-sponsored, and third-party student funding programs.
• Ensure compliance with StudentAid BC, PTIRU requirements, designation agreements, privacy legislation, and audit requirements.
• Lead student accounts operations, including receivables, tuition collections, payment plans, refunds, withdrawals, and account reconciliation.
• Provide guidance and support related to student funding, financial literacy, and account-related inquiries.
• Lead, train, and support Financial Aid, Registration, and Student Accounts staff while promoting consistent service standards across campuses.
• Develop and maintain departmental policies, procedures, reporting, quality assurance measures, and continuous improvement initiatives.

Skills

StudentAid BC knowledge

Receivables management

Financial aid administration

Post-secondary experience

Education

Diploma or degree in Business Administration, Accounting, Finance, Higher Education Administration, Public Administration, or a related field

Job description

Discovery Community College (DCC) is seeking an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts operations across our campuses.

This role is responsible for maintaining effective financial aid processes, supporting regulatory compliance, overseeing student receivables, and ensuring students receive accurate and timely guidance regarding their funding options. The successful candidate will bring strong knowledge of Student Aid BC, student accounts, tuition management, and financial aid compliance within a post-secondary environment.

This Full-Time on-site opportunity offers a dynamic and rewarding work environment and may lead to long-term career growth within the College.

Work Location

Can be based at any of our campuses (Surrey, Maple Ridge, Prince George, Kelowna, Campbell River, Nanaimo or Langford) operating on provincial capacity.

Salary range

$60,000 to $75,000 per annum (depending on experience)

Schedule

Monday to Friday

Key Responsibilities

• Oversee provincial, federal, Indigenous, WorkBC, employer-sponsored, and third-party student funding programs.


• Ensure compliance with StudentAid BC, PTIRU requirements, designation agreements, privacy legislation, and audit requirements.


• Lead student accounts operations, including receivables, tuition collections, payment plans, refunds, withdrawals, and account reconciliation.


• Provide guidance and support related to student funding, financial literacy, and account-related inquiries.


• Lead, train, and support Financial Aid, Registration, and Student Accounts staff while promoting consistent service standards across campuses.


• Develop and maintain departmental policies, procedures, reporting, quality assurance measures, and continuous improvement initiatives.


• Perform other related duties as assigned.

Qualifications

• Diploma or degree in Business Administration, Accounting, Finance, Higher Education Administration, Public Administration, or a related field.


• Three to five years of experience in financial aid administration, student accounts, or a related post-secondary function.


• Strong knowledge of StudentAid BC, Canada Student Financial Assistance, tuition and receivables management, and student funding processes.


• Experience working in a designated private training institution is strongly preferred.

Why Join DCC?

Make a Difference Every Day

At DCC, your work directly impacts students' ability to access education, overcome financial barriers, and achieve life-changing career goals. You'll play a critical role in helping students navigate one of the most important investments they will ever make.

Lead with Influence

This is more than an operational role. You'll have the opportunity to shape processes, influence student success strategies, and drive continuous improvements across a growing organization committed to excellence.

Join a Growing and Innovative College

As one of British Columbia's leading career colleges, DCC continues to expand programs, campuses, and student opportunities across the province. You'll be joining an organization that embraces innovation, growth, and responsiveness to workforce needs.

Be Part of a Collaborative Leadership Team

Work alongside experienced leaders in Admissions, Student Services, Academics, Campus Operations, and Finance who are committed to teamwork, accountability, and student-focused decision-making.

Build Something Meaningful

We are continually enhancing the student experience and investing in systems, processes, and people. Your expertise and ideas will help shape the future of student financial services at DCC.

A Career with Purpose and Growth

Whether you are looking to deepen your leadership experience, expand your strategic impact, or grow within a dynamic organization, DCC offers opportunities to develop professionally while making a meaningful contribution.

Values That Matter

At DCC, we believe in respect, accountability, integrity, compassion, and service. We foster an environment where people are empowered to contribute, innovate, and succeed.

Join Our Team

At Discovery Community College, we don't just help students start careers; we help transform lives, strengthen communities, and address critical workforce needs across British Columbia.

If you are passionate about leadership, student success, and making a lasting impact, we'd love to hear from you.