Student Finance Support

InFocus Film School Inc.; Vancouver; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

InFocus Film School in Vancouver, BC is seeking a Student Finance Planner to guide students through the financial planning and funding process onsite, helping them move forward with confidence, clarity, and supporting documentation.

You will conduct financial entrance interviews, prepare budgets, submit loan applications within 48 hours, manage appendices and program forms, and ensure enrolment readiness, with a base salary of $45,000 CAD per year and a monthly performance bonus.

Qualifications

• Post-secondary education in business, administration, finance, student services, or a related field is preferred
• Experience in student finance, administration, admissions, financial aid, or student support is an asset
• Strong administrative, organizational, and time management skills
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple deadlines
• Ability to work with sensitive and confidential student information
• Comfortable using digital systems, e-signature tools, and student information platforms
• A student-first mindset with a professional and supportive approach

Responsibilities

• Conduct Financial Entrance Interviews with students
• Complete financial planning and budget sheets with students during the interview process
• Meet with students to complete and submit loan applications within 48 hours of Appointment 1
• Prepare and submit appendices, schedules, and program information forms within 24 hours of the loan application
• Prepare student loan disbursement agreements and ensure documents are signed through PandaDoc (or similar) within 24 hours of the loan application
• Support students with MSFAA completion
• Monitor loan approval status and follow up as needed
• Maintain weekly follow-up and engagement with active students
• Complete and update enrolment requirements in student records
• Create agreements for new enrolments to the pending stage within 48 hours of enrolment conversion
• Review reports daily to prioritize tasks and ensure records are current
• Proactively maintain file compliance, spot check file completion, and ensure statuses are accurate
• Post payments in systems, where appropriate, based on internal segregation of duties
• Participate in daily huddles to report priorities, goals, and trends
• Work closely with admissions, finance, and student services to support a strong student experience
• Follow-up and collect on outstanding tuition

Skills

Administrative skills

Organizational skills

Time management

Written and verbal communication

Attention to detail

Confidentiality handling

Education

Post-secondary education in business/administration/finance

Tools

PandaDoc

Job description

InFocus Film School
Vancouver, BC
Onsite | Monday to Friday, 10:00 AM to 6:00 PM | Some weekends as needed

Pay: $45,000.00 per year

About the Role

InFocus Film School is looking for a Student Finance Planner to join our team in Vancouver. This is a student-facing, onsite role focused on helping students move through the financial planning and funding process with confidence, clarity, and strong follow-through.

The Student Finance Planner supports students from early financial conversations through loan application completion, required documentation, funding follow-up, and enrolment readiness. This role is ideal for someone who is organized, service-driven, detail-oriented, and comfortable managing multiple files in a fast-paced environment.

What You Will Do

• Conduct Financial Entrance Interviews with students
• Complete financial planning and budget sheets with students during the interview process
• Meet with students to complete and submit loan applications within 48 hours of Appointment 1
• Prepare and submit appendices, schedules, and program information forms within 24 hours of the loan application
• Prepare student loan disbursement agreements and ensure documents are signed through PandaDoc (or similar) within 24 hours of the loan application
• Support students with MSFAA completion
• Monitor loan approval status and follow up as needed
• Maintain weekly follow-up and engagement with active students
• Complete and update enrolment requirements in student records
• Create agreements for new enrolments to the pending stage within 48 hours of enrolment conversion
• Review reports daily to prioritize tasks and ensure records are current
• Proactively maintain file compliance, spot check file completion, and ensure statuses are accurate
• Post payments in systems, where appropriate, based on internal segregation of duties
• Participate in daily huddles to report priorities, goals, and trends
• Work closely with admissions, finance, and student services to support a strong student experience
• Follow-up and collect on outstanding tuition

What We Are Looking For

• Post-secondary education in business, administration, finance, student services, or a related field is preferred
• Experience in student finance, administration, admissions, financial aid, or student support is an asset
• Strong administrative, organizational, and time management skills
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple deadlines
• Ability to work with sensitive and confidential student information
• Comfortable using digital systems, e-signature tools, and student information platforms
• A student-first mindset with a professional and supportive approach

Compensation

Base salary is $45,000 per year, with a monthly performance bonus tied to service levels, compliance, and file completion. Total expected annual earnings are approximately $60,000 based on achievement of performance targets.

Working Conditions

• Monday to Friday, 10:00 AM to 6:00 PM
• Some weekend work may be required based on student needs and peak periods

Land Acknowledgement

InFocus Film School acknowledges that our campus is located on the traditional, ancestral, and unceded territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We recognize and respect the enduring relationship that Indigenous Peoples have with these lands and remain committed to learning, listening, and contributing to a more respectful and inclusive future.

Equity, Diversity, and Inclusion

InFocus Film School is committed to building a diverse, equitable, and inclusive workplace. We welcome applications from people of all backgrounds, identities, and lived experiences, including Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.