Student Employee: Guest Services Attendant – Part Time

Avanti Software Inc.; Fort McMurray; On-site; CAD 30,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a vibrant educational institution, seeking Part Time Guest Services Attendants. In this dynamic role, you will engage with members and guests, ensuring a welcoming environment while managing various facility operations. Your responsibilities include conducting tours, maintaining equipment, and providing exceptional customer service. This position offers a chance to be part of a community-focused organization that values diversity and inclusion. If you are a motivated individual with a passion for sports and community service, this role is perfect for you.

Qualifications

• Must have minimum grade 12 education or GED and be a current Keyano student.
• Experience in customer service and event management is essential.

Responsibilities

• Greet members and maintain a clean facility while assisting with events.
• Answer calls and manage memberships using Activenet software.

Skills

Customer Service

Multi-tasking

Communication

Sports Knowledge

Event Setup and Teardown

Education

Grade 12 education or GED

Current Keyano Student

Tools

Activenet

Microsoft Office

Job description

The Opportunity

Keyano College's Sport & Wellness Centre requires Part Time Guest Services Attendants. These positions work in a high-energy, fast-paced environment. The Guest Services Attendant reports directly to the Guest Services Coordinator. You will be responsible for the day-to-day activities related to greeting and receiving our members, staff, and Keyano College students, maintaining a clean and welcoming facility, and assisting with special events.

Note: This is not a remote work opportunity; you will be required to work on campus and relocate to Fort McMurray, AB.

About Us

Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion, and Belonging.

Duties & Responsibilities

1. Answer incoming calls, file, and process memberships and program information through Activenet software.
2. Conduct facility tours, noting equipment and facility maintenance and damage, organizing equipment, and cleaning fitness centre equipment.
3. Manage general maintenance of equipment, including setup and teardown for events.
4. Monitor field houses, track, fitness centre, and enforce facility policies.
5. Assist with canteen operations when needed.
6. Maintain a high level of customer service to ensure the facility is a welcoming and safe space.

Qualifications

1. Minimum grade 12 education or GED.
2. Must be proficient in English.
3. Must be a current Keyano Student.
4. Experience in exceptional customer service, event setup and teardown, and sports knowledge.
5. Ability to multi-task and communicate openly with co-workers and guests.
6. Familiarity with sports or personal fitness.
7. Competent in Microsoft Office.
8. Must be able to lift 50lbs.
9. Standard First Aid- CPR-level C is considered an asset.
10. Availability on weekends and evenings, with preference given to candidates with Friday evening (3pm-11pm) and Saturday availability.
11. Previous experience in sports, with preference for Basketball, Volleyball, and Soccer.
12. Familiarity with Activenet software is considered an asset.
13. Pro Serve certification is considered an asset.

Compensation and Benefits

CUPE Student Rate - $16.20 per hour.

EDIB

At Keyano College, we prioritize Equity, Diversity, Inclusivity, and Belonging (EDIB) in all aspects of our operations. We acknowledge the deep-seated historical injustices embedded in colonial systems, which have perpetuated inequality and marginalization. It is our firm commitment to confront and dismantle these oppressive legacies.

We strive to create equitable and inclusive spaces where everyone feels seen, valued, and heard, recognizing that our journey toward justice is ongoing and requires continuous learning, unlearning, and collective action.

Additional Information

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue through the selection process will be contacted.