Student Care & Risk Case Manager

Brock University; St. Catharines; On-site; CAD 52,000 - 76,000; Full time

Job summary

Brock University is seeking a Student Affairs Case Coordinator to independently coordinate complex, high‑risk, and sensitive student matters. The role integrates case management, risk assessment, policy administration, and evidence-informed analysis to support students while balancing individual needs, campus safety, and privacy obligations.

This is a 12‑month fixed‑term contract with the potential for extension.

Qualifications

• The role requires advanced case management and risk assessment to support students.
• Ability to handle highly sensitive student information with privacy compliance.

Responsibilities

• Meet individually with students to understand challenges related to health, well‑being, and academics.
• Develop and coordinate support plans for students at risk of harm.
• Maintain accurate case documentation compliant with records management and privacy policies.
• Conduct comprehensive risk assessments to identify and mitigate campus risks.
• Monitor and follow up with students to evaluate intervention effectiveness.
• Provide case management via the CARE & Connect program and support restorative justice initiatives.

Job description

Brock University is seeking a Student Affairs Case Coordinator to independently coordinate complex, high‑risk, and sensitive student matters. The role integrates case management, risk assessment, policy administration, and evidence-informed analysis to support students while balancing individual needs, campus safety, and privacy obligations.

This is a 12‑month fixed‑term contract with the potential for extension.