Communications Liaison Manager

Brock University; St. Catharines; On-site; CAD 82,000 - 83,000; Full time

Benefits offered by this job

Health & Dental Benefits

Pension Plan

Vacation

Professional Development

Job summary

Brock University in Canada seeks a Communications Liaison Manager to lead the development and execution of strategic communications for a university unit, boosting visibility and reputation through compelling content across traditional and digital channels. You will collaborate with central Marketing and Communications and unit leads to achieve measurable results.

Reporting to the Associate Director, Strategic Communications, you will manage multiple channels, provide expert advisory support,

Qualifications

• Bachelor's degree in marketing, communications, journalism or related field;
• Experience in communications, providing leadership, advice and expertise;
• Ability to write clear and concise copy under tight deadlines, with knowledge of communications best practices;
• Advanced knowledge of design software and Microsoft Office, including extensive knowledge of Excel, Word, PowerPoint and other relevant technology;
• Strong consultative and advisory skills, with the ability to provide compelling information, advice and recommendations;
• Ability to work collaboratively with a wide range of individuals in an environment of diverse subject matter;
• Experience translating complex information into engaging content for diverse audiences;
• Ability to effectively manage multiple files and quickly change focus in a fast-paced environment where priorities are apt to change on short notice;
• High degree of critical judgment that supports decision-making.

Responsibilities

• Develop and execute a comprehensive, strategic and measurable communications plan in collaboration with unit leads;
• Set clearly defined goals and targets for communication programs, providing regular analysis and reporting to key partners;
• Ensure plans support the University's overall marketing and communications plan and strategic priorities;
• Create news stories and other strategic content that advances the University's reputation and strengthens its brand for a wide range of channels and platforms, both traditional and digital.
• Manage day to day communications activities across a wide range of channels and platforms, both traditional and digital;
• Act as key liaison between designated unit and central Marketing and Communications team;
• Act as a subject matter expert, providing thought leadership and ensuring central Marketing and Communications team understands designated unit's priorities;
• Lead best practice dissemination across units to ensure consistency and utilization of tools, resources, advice and direction across the University.

Skills

Leadership in communications

Copywriting under tight deadlines

Strategic communications planning

Collaborative teamwork with diverse s

Education

Bachelor's degree in marketing, communications, journalism or related field

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada's Best Employers and one of Canada's Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada's Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: November 20, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Reporting to the Associate Director, Strategic Communications, the Communications Liaison Manager is responsible for the development and execution of a strategic communications plan, as well as the creation of content to support the plan, for a designated University unit or units, supporting internal and external communications programs to raise the visibility of the unit, enhance its reputation and support its strategic priorities.

The Communications Liaison Manager will:

• Develop and execute a comprehensive, strategic and measurable communications plan in collaboration with unit leads;
• Set clearly defined goals and targets for communication programs, providing regular analysis and reporting to key partners;
• Ensure plans support the University's overall marketing and communications plan and strategic priorities;
• Create news stories and other strategic content that advances the University's reputation and strengthens its brand for a wide range of channels and platforms, both traditional and digital.
• Manage day to day communications activities across a wide range of channels and platforms, both traditional and digital;
• Act as key liaison between designated unit and central Marketing and Communications team;
• Act as a subject matter expert, providing thought leadership and ensuring central Marketing and Communications team understands designated unit's priorities;
• Lead best practice dissemination across units to ensure consistency and utilization of tools, resources, advice and direction across the University.

Key Skills and Experience:

• Bachelor's degree in marketing, communications, journalism or related field;
• Experience in communications, providing leadership, advice and expertise;
• Ability to write clear and concise copy under tight deadlines, with knowledge of communications best practices;
• Advanced knowledge of design software and Microsoft Office, including extensive knowledge of Excel, Word, PowerPoint and other relevant technology;
• Strong consultative and advisory skills, with the ability to provide compelling information, advice and recommendations;
• Ability to work collaboratively with a wide range of individuals in an environment of diverse subject matter;
• Experience translating complex information into engaging content for diverse audiences;
• Ability to effectively manage multiple files and quickly change focus in a fast-paced environment where priorities are apt to change on short notice;
• High degree of critical judgment that supports decision-making.

Preferred or Asset Skills:

• Experience in the public sector;
• Experience and acumen in higher education.

Salary and Total Rewards:

Job Grade N, Salary Scale ($81,659.00-$130,654);

Target Hiring Range: $81,659-$82,000*

This is a permanent position that includes:

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrolment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to University holidays.
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy . As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups,