Student Assistant - Front Desk - Competition ID: 4879

Kwantlen Polytechnic University; Surrey; On-site; CAD 21,000 - 26,000; Part time

Benefits offered by this job

Extended health benefits

Dental benefits

Tuition waiver

Job summary

Kwantlen Polytechnic University (KPU) seeks a Student Assistant – Front Desk to support the fitness centre, gymnasium and recreation programs on the Surrey campus. The position is up to 15 hours per week and limited to KPU students.

As a temporary part-time role, you will handle front-desk duties, assist with program information and registrations, and help maintain facilities in a respectful, collaborative environment. This on-site role offers essential campus services exposure.

Qualifications

• Ability to communicate effectively with students, faculty and staff.
• Strong problem solving skills and organizational abilities.
• Able to take initiative, work independently, meet deadlines and manage priorities.
• Team player who can adapt to unusual or unexpected situations.
• Basic computer skills and familiarity with common software.

Responsibilities

• Provide customer service at front desk for the fitness centre, gymnasium and recreation programs.
• Inform the KPU community about programs and services offered.
• Assist with program registrations, equipment rentals, laundry services, memberships and daily tracking.
• Set up and take down equipment for classes and events.
• Monitor inventory and enforce KPU policies in the facilities.

Skills

Effective communication

Problem solving

Organization

Initiative

Teamwork

Basic computer skills

Education

Current full-time KPU student (9+ credits)

Job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4879 Internal Closing Date: Open Until Filled External Closing Date: Open Until Filled # of Openings: 2 Salary Information: Student Assistant Pay Scale Employment Type: Temporary Part Time Workplace Type: On-Site Travel Frequency: Employee Group: Student Assistant Days of Work (BCGEU): Hours of Work (BCGEU): Hours per Week (BCGEU):

ORGANIZATIONAL STRUCTURE

This role reports to the Sport & Recreation Program Coordinator, and the Fitness & Wellness Coordinator.

Summary

The Student Assistant – Front Desk will assist in the operation and supervision of the fitness centre, gymnasium, and recreation programs within the KPU Sport & Recreation department. The Student Assistant – Front Desk will be required to work up to 15 hours per week on the Surrey campus.

This position is reserved for KPU Students only.

Key Responsibilities

• Provide customer service to students, faculty and staff, while maintaining the front service area, fitness centre and gymnasium.
• Provide information to the KPU community about what programs and services we offer.
• Assist with Sport & Recreation program registration, sport equipment rentals, laundryservices, membership inquiries and daily tracking.
• Set-up and take-down of equipment for fitness classes, intramurals, and sport programs.
• Monitor and control the inventory of fitness and sport equipment.
• Supervise the fitness centre and gymnasium facilities ensuring KPU policies are being followed at all times.

Qualifications

• Current full-time KPU student (9 credits or more) in good standing
• Ability to communicate effectively
• Ability to problem solve and stay organized
• Ability to exercise a high level of initiative and responsibility, occasionally working independently and establishing priorities and meet deadlines
• Ability to work as part of a team and handle potentially unusual and unexpected situations
• Basic knowledge of computer skills

SALARY INFORMATION

Student Assistants Are Paid As Per The Following

• Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
• One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
• With a post-secondary diploma or degree – BC Minimum Wage plus 21%

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.