Student Ambassador, Student Affairs - Competition ID: 4595

Kwantlen Polytechnic University; Surrey; On-site; CAD 22,000 - 26,000; Part time

Benefits offered by this job

Extended health and dental benefits

Healthcare spending account

Vacation package

Pension plan

Parenthood top-up

Sick leave

Long-term disability

Life insurance

Tuition waiver

In-house training & development

Inter-campus transportation

Job summary

Kwantlen Polytechnic University is seeking a Student Ambassador to enhance the student experience for prospective and current students and community members. This role reports to the Communications and Events Coordinator, Student Services and is reserved for KPU students only.

You will engage with students and campus visitors, provide courteous service, maintain engagement records, assist with social media content, and help plan events across campuses.

Qualifications

• Good academic standing.
• Excellent organizational, communication, and interpersonal skills.
• Experience in communications, marketing, and/or related field is an asset.
• Proficient in MS Office applications.
• Familiar with common social media platforms.
• Reliable and professional with a customer-service mindset.

Responsibilities

• Engage with students and campus visitors for wayfinding and referrals to services.
• Provide knowledgeable, timely, and professional customer service.
• Develop and maintain detailed records of engagements.
• Assist with content for divisional social media accounts.
• Assist with event planning, setup, coordination, and logistics.
• Assist with drafting and reviewing communication and marketing materials.

Skills

Customer service

Communication

Organizational skills

Social media familiarity

Teamwork

Tools

MS Office

Job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4595

Internal Closing Date: Open Until Filled

External Closing Date: Open Until Filled

# of Openings: 1

Salary Information: Student Assistant Pay Scale

Employment Type: Temporary Part Time

Workplace Type: On-Site

Travel Frequency: Occasional travel between campuses is required.

Employee Group: Student Assistant

Days of Work (BCGEU):

Hours of Work (BCGEU):

Hours per Week (BCGEU):

ORGANIZATIONAL STRUCTURE

This role reports to the Communications and Events Coordinator, Student Services.

Summary

The Student Ambassador is an integral part of Student Services and enhances the KPU student experience with prospective and current students and community members.

This position is reserved for KPU Students only.

Key Responsibilities

• Engage with students and campus visitors for wayfinding and referral to services.
• Provide knowledgeable, timely, and professional customer service.
• Develop and maintain detailed records of engagements.
• Assist with content for divisional social media accounts.
• Assist with event planning, setup, coordination, and logistics.
• Assist with drafting and reviewing communication and marketing materials.

Qualifications

• Good academic standing.
• Good organizational, communication, and interpersonal skills.
• Experience in communications, marketing, and/or a related field is an asset.
• Proficient in MS Office applications.
• Familiar with common social media platforms.
• Reliable, responsible, and professional with a customer-service mindset.
• Able to work independently and as part of a team.
• Able to effectively multi-task.
• Sensitive to the needs of a diverse student population.
• Available to work across all KPU campuses as needed.
• Available to work evenings and weekends as needed.

SALARY INFORMATION

Student Assistants Are Paid As Per The Following

• Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
• One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
• With a post-secondary diploma or degree – BC Minimum Wage plus 21%

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note:

Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.