Student Affairs Manager

McGill Faculty of Medicine and Health Sciences; Montreal (administrative region); On-site; CAD 66,000 - 99,000; Full time

Benefits offered by this job

Health, Dental, Life Insurance

Defined contribution pension plan

Group RRSP and TFSA

Vacation policy

Personal days

Floating holidays

Summer Fridays

Remote work up to 2 days per week

Job summary

McGill University is seeking a Student Affairs Manager to provide stable, effective support for clinical education programs, supervise student affairs staff, and contribute to administration tools and accreditation readiness.

The role involves governance participation, collaboration with program directors, staff supervision, recruitment, onboarding, training, and ongoing process improvement in a fast-paced academic healthcare environment. Bilingual English/French communication is required.

Qualifications

• Bachelor's Degree required with 3+ years related experience.
• Experience supervising staff including coaching, mentoring and performance management.
• Strong leadership, organizational, and decision-making skills.
• Excellent interpersonal and relationship-building abilities; collaborate with diverse stakeholders.
• Strong project management and process-improvement skills.

Responsibilities

• Attend relevant educational governance meetings (e.g., FPGEC).
• Foster relationships with Program/Course Directors to ensure smooth operations for PGME/UGME.
• Supervise staff; conduct regular staff meetings and individual performance reviews.
• Participate in staffing processes, including interviews and candidate recommendations; onboarding.
• Support centralized workflows/tools and contribute to the development of knowledgebase.
• Lead quality assurance/quality improvement initiatives and assist in accreditation prep.
• Oversee resident match activities and ensure timelines and documentation compliance.

Skills

Leadership

Organizational skills

Decision-making

Project management

Communication

Bilingual English/French

Staff supervision

Education

Bachelor's degree

Job description

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).Position Summary:Reporting to the Associate Director, Clinical Student Affairs, the Student Affairs Manager ensures stable, effective, and consistent support to their assigned clinical education programs/courses, in accordance with accreditation standards. The Student Affairs Manager ensures the continuity of quality support, supervises and supports student affairs staff, and contributes to the development and implementation of tools and initiatives related to administrative support for clinical educational activities.Primary Responsibilities:Participate in relevant SoM educational governance meetings (e.g. FPGEC)Foster effective working relationships with Program/Course Directors to ensure smooth operations for PGME and UGME activities.Hold regular meetings with Program/Course Directors to:Direct supervision of student affairs staff.Hold regular meetings with individual staff members to:Participate in staffing processes, including interview process, and recommendations on candidates.Participate in onboarding of new staff and evaluate and assess needs for training for employees. Conduct performance evaluations and make assessments and recommendations on trial period /probationary period performance.Ensure regular touch points between the administrator and the Program/Course DirectorOn an ongoing basis, support consistent understanding of centralized workflows and tools, discuss and resolve issues.Participate in SoM Clinical Student Affairs team meetings to:Participate in the development of the Clinical Student Affairs knowledgebase.Participate in preparation for accreditation activities for assigned programsLead and/or participate in quality assurance and quality improvement initiativesProvide oversight for activities related to resident match ensuring compliance with timelines, policies, and documentation standards.Other Qualifying Skills and/or AbilitiesMinimum 5 years of experience in an administrative, academic, healthcare, or student affairs environment. Demonstrated experience supervising staff, including coaching, mentoring and performance management. Proven ability to delegate work effectively, manage workloads, and ensure operational continuity across a team. Experience in recruitment, onboarding, and training activities. Strong leadership, organizational, and decision-making skills. Excellent interpersonal and relationship-building skills, with the ability to collaborate with diverse stakeholders. Strong project management and process improvement skills. Ability to manage multiple priorities in a complex, fast-paced environment. Excellent verbal and written communication skills in English and French.As one of Montreal's Top Employers, here is what we offer:Competitive benefits package (Health, Dental, Life Insurance) (if eligible)Defined contribution pension plan (with employer contribution up to 10%) (if eligible)Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)Competitive vacation policyTwo (2) personal daysTwo (2) floating holidaysNine (9) \"Summer Fridays\" - paid days off between the St-Jean Baptiste holiday and Labour DayPaid time off over the December holiday periodTuition waiver for regular employees and their dependentsUp to two (2) days of remote work per week where the position permitsBefore applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.For a definition of our language proficiency levels, please click here.Minimum Education and Experience:Bachelor's Degree 3 Years Related Experience /Annual Salary:(MPEX Grade 04) $66,190.00 - $82,740.00 - $99,290.00Job Profile:MPEX-SAF2D - Student Affairs - Professional 2Hours per Week:33.75 (Full time)Supervisor:Associate Director, Clinical Student AffairsPosition End Date (If applicable):Deadline to Apply:2026-10-12McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].