Strategy & Operations Manager

Venn (formerly Vault); Toronto; On-site; CAD 90,000 - 150,000; Full time

Benefits offered by this job

Healthy equity ownership

Medical, dental, and vision insurance

Shape the future of business banking

Job summary

Venn (formerly Vault) is seeking a data‑driven operator to tackle the company’s toughest problems across Ops, GTM and Partnerships, developing and implementing innovative solutions to elevate product quality and business outcomes.

You will work directly with the founders to set and ensure operational KPIs, build scalable processes for hyper-growth, and analyze data to deliver meaningful insights to internal teams and improve the customer experience.

Qualifications

• 3+ years in a fast-paced environment (e.g., high-growth startup, management consulting, or investment banking).
• Analytical in nature and a hyper-logical thinker.
• Proven track record of leading complex projects end to end.
• Strong data skills using SQL, Python and Excel.
• Curious, breaks complex problems into smaller parts.
• Able to drive projects from 0 to 1 with cross-team collaboration.

Responsibilities

• Tackle toughest problems across Ops, GTM and Partnerships.
• Develop and implement innovative solutions to improve product quality and outcomes.
• Work directly with the founders to set and meet operational KPIs.
• Build and optimise scalable processes to support hyper-growth.
• Analyze data and provide insights to internal teams to improve customer experience.

Skills

Analytical

Ownership of projects

Data-driven

Cross-functional collaboration

Growth mindset

Tools

SQL

Python

Excel

Job description

What You'll Be Doing

• Tackle the company's toughest problems in various different areas (Ops, GTM, Partnerships, etc.).
• Develop and implement innovative solutions to increase the quality of Venn products and deliver positive business outcomes.
• Work directly with the founders in setting and ensuring operational KPIs are met.
• Building and optimising scalable processes to continue Venn hyper-growth.
• Analyze data and provide meaningful insights to internal teams (e.g., Product) working to improve customer experience.

What You’ll Need

• 3+ years of work experience in a fast-paced environment in any of the following areas: high growth start-up / management consulting / investment banking.
• Analytical in nature and a hyper-logical thinker.
• A solid track record of taking ownership and leading complex projects end to end.
• A passion for data and experience with tools such as SQL, Python, and Excel to solve problems or improve processes.
• Natural curiosity, you don’t accept the status quo and can break complex problems into smaller ones.
• Ability to drive projects and move them from 0 to 1 while collaborating with multiple teams.

Bonus Points

• Experience at an early-stage or fast-growing startup.
• Experience at a fintech.
• Intermediate to advanced knowledge of SQL.

Perks & Benefits

• Healthy equity ownership, among the most generous in the market, aligning your success with the company’s growth.
• Comprehensive coverage of medical, dental, and vision insurance.
• Opportunity to shape the future of business banking in Canada and beyond.

Venn is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, or disability.