Strategy & Operations Associate

trophiai; Toronto; On-site; CAD 65,000 - 100,000; Full time

Job summary

trophiai is building the AI-powered coaching platform that transforms how gamers learn, compete, and win. We’re hiring a Business Operations Associate to join our core team and work directly with the founders to scale the backbone of the business.

This is a unique opportunity to help grow the world’s first AI coaching platform for gamers at the intersection of gaming and AI. You will partner with leadership on strategic initiatives, drive cross-functional projects, and translate insights into

Qualifications

• 2+ years in a fast-paced analytical role (e.g., chief of staff, bizops, VC/PE, banking, consulting, or growth-focused roles at a high-growth tech company).
• Strong analytical skills with the ability to synthesize data into strategic insights.
• First-principles thinker who can structure ambiguous problems into clear frameworks.
• Outstanding communication; can craft executive-level decks and align stakeholders.
• Relentlessly resourceful—moves fast, solves problems without a playbook, and follows through.
• Highly organized with strong attention to detail.

Responsibilities

• Strategy & Analysis: Partner with Head of Product & CEO on core strategic initiatives (B2B + B2C).
• Lead market analysis, competitive deep dives, and opportunity sizing to identify trends and needs.
• Build business cases and quantitative models to inform go/no-go decisions.
• Help chase down ambiguous, zero-to-one problems—from hypothesis to action plan.

Skills

Analytical skills

First-principles thinking

Executive communication

Cross-functional collaboration

Organized

Problem solving

Fast learner

Job description

What we’re doing

We’re building the AI-powered coaching platform that transforms how gamers learn, compete, and win. Backed by a16z with $12M raised, we’re live in 5 titles with 100K+ users and rapidly expanding into new games, hardware partnerships, and SDK integrations.

We’re hiring a Business Operations Associate to join our core team and work directly with the founders to build the backbone of our business. This is a unique opportunity to help scale the world’s first AI coaching platform for gamers at the intersection of gaming and AI.

What You’ll Do

Strategy & Analysis

• Partner with the Head of Product & CEO on core strategic initiatives (B2B + B2C).
• Lead market analysis, competitive deep dives, and opportunity sizing to identify trends, customer needs, and emerging opportunities.
• Build business cases and quantitative models that inform go/no-go decisions on new games, partnerships, and investment bets.
• Help chase down ambiguous, zero-to-one problems , from hypothesis to framework to action plan.

Ops & Execution

• Build the operating backbone: architect workflows, OKRs, and business review processes that scale with the company.
• Drive cross-functional initiatives across Product, Partnerships, and Marketing to ensure alignment and delivery.
• Create leverage for leadership by taking point on pitch decks, proposals, and high-stakes projects that require polish and speed.

Growth Enablement

• Support partnerships and BD with market research, TAMs, and strategic storytelling.
• Help track product performance and translate insights into prioritized business actions.
• Translate product and market learnings into clear narratives for investors, partners, and internal stakeholders.

Skills You’ll Bring

• 2+ years experience in a fast-paced, analytical role (e.g., chief of staff, bizops, VC/PE, banking, consulting, or growth-focused roles at a high-growth tech company).
• Strong analytical skills with the ability to synthesize data into strategic insights
• First-principles thinker who can structure ambiguous problems into clear frameworks.
• Outstanding communication can craft executive-level decks and align stakeholders.
• Relentlessly resourceful — you move fast, solve problems without a playbook, and aren’t afraid to get your hands dirty.
• Highly organized with strong attention to detail and follow-through.

You Will Not Enjoy This Role If…

• You prefer a narrow lane or a fixed playbook.
• You avoid rolling up your sleeves and tackling operational details.
• You’re uncomfortable balancing strategy with execution.
• You don’t enjoy gaming, AI, or exploring how new technologies reshape industries.