Strategic Workforce Planner - StoreForce Scheduling Expert

OSL Retail Services Inc.

Mississauga

On-site

CAD 75,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Generous vacation

Comprehensive benefits

Retirement plan

Training & development

OSL Cares

Career growth

Discount programs

Job summary

OSL Retail Services Inc. is seeking a Workforce Planning & Labor Specialist in Mississauga to lead StoreForce administration, scheduling, forecasting, and budgeting across all stores.

You will translate sales targets and traffic patterns into precise staffing plans, while ensuring compliance and cost control. You will collaborate with store leadership, finance, and operations to optimize labor, implement improvements, and deliver data-driven insights.

Qualifications

3+ years in workforce management or labor planning.
Experience in retail operations, scheduling, or analytics.
Experience administering StoreForce or similar platforms.
Advanced Microsoft Excel for reporting and forecasting.

Responsibilities

Serve as System Administrator for StoreForce and SME.
Publish workforce schedules across locations.
Monitor schedule compliance and timecard changes.
Maintain workforce master data and holiday rules.
Lead StoreForce onboarding and training.

Skills

Workforce scheduling

Labor forecasting

Budgeting

Data analysis

Excel expertise

Attention to detail

Communication

Education

Post-secondary education in Business Administration/Operations/Retail/Finance/Data Analytics

Tools

StoreForce

Dayforce

UKG/Kronos

Reflexis

Legion

Power BI

Tableau

SAP

Job description

OSL Retail Services Inc. is seeking a Workforce Planning & Labor Specialist in Mississauga to lead StoreForce administration, scheduling, forecasting, and budgeting across all stores.

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