Strategic Systems Analyst

City Of Edmonton; Edmonton; Hybrid; CAD 100,000 - 129,000; Full time

Job summary

The City of Edmonton is seeking a Strategic System Analyst who is passionate about technology and its ability to improve services. This role will involve developing software solutions, addressing issues, and providing consultation to enhance land management systems, shaping the future of digital service delivery for citizens.

Qualifications

• 4 years relevant experience with a related degree.
• 5 years relevant experience with a diploma.
• 7 years relevant experience with a related certificate.

Responsibilities

• Develop and implement software solutions for internal and external customers.
• Address software issues and provide expert advice effectively.
• Research and recommend new technologies for improved service delivery.

Skills

Communication

Interpersonal

Collaboration

Analytical

Problem Solving

Education

Degree in Computer Science

Diploma in Software Development

1-year related certificate

Tools

Computronix POSSE

Oracle

ESRI

.NET

Python

SQL

JavaScript

Cloud Computing

Job description

Are you passionate about technology and its ability to improve services and make a difference in people's lives?

The City of Edmonton’s Urban Planning & Economy department is seeking experienced technology practitioners to be a Strategic System Analyst. The department leverages leading technology from AI to automation to innovate how services are delivered to citizens and businesses. In this role, you will be a key resource for both internal and external customers, providing expert advice and support on the City's land management and workflow enterprise systems. You will play a critical role in ensuring that these systems are meeting our needs, developing software solutions, and helping to improve services for Edmontonians.

Reporting to the Manager of eServices and Service Improvement this role will help shape the future of digital service delivery at the City of Edmonton. The successful candidate will have a strong understanding of software development, data management, and system integration, as well as a passion for using technology to improve services for citizens.

Urban Planning and Economy is a forward-looking department that plans, promotes and advocates change that moves this city towards the Edmonton envisioned by the City Plan (https://bit.ly/3RZcCaA) - to become a more vibrant, prosperous, equitable and climate resilient community. Core services include: zoning, subdivision, servicing agreements, permitting, licensing, inspections and compliance. You can learn more about some of our recent service improvements at edmonton.ca/serviceimprovements.

What will you do?

• Develop and implement software solutions and enhancements to existing systems
• Address software issues, explore solutions, and work with users to resolve software deficiencies effectively
• Provide direction, advice, and consulting services as required in the use of technology to achieve business objectives
• Research and recommend new technologies to improve the City’s services
• Participate in the planning and implementation of technology projects
• Develop and maintain system documentation, guidelines
• Share knowledge of solutions, technologies, and processes
• Stay up-to-date on emerging technologies and trends

Qualifications

• Degree in a Computer Science related discipline and 4 years relevant experience
  OR
• Diploma in Software Development related fields and 5 years of relevant experience
  OR
• 1 year related certificate and 7 years relevant experience

Assets:

• Computronix POSSE Certification
• Technical certifications in JavaScript, Python, C#, PowerShell, REST/SOAP, JSON, JQuery, Crystal, XtraReports

Skills Required for Success:

• Strong communication, interpersonal, and collaboration skills to effectively work with diverse teams and stakeholders
• Ability to perform complex end-to-end system integration, software solution delivery and maintenance
• Understanding of relevant technologies and platforms used (Computronix POSSE, Oracle and ESRI)
• Experience in: .NET, Python, Cloud Computing, SaaS Applications, SQL, Oracle PL/SQL, IIS, Web Services, Javascript, Bootstrap, CSS, JQuery, Web API, REST, containerization, microservices
• Familiarity with agile development methodologies and best practices
• Excellent analytical, problem-solving, and decision-making abilities
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment
• Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
• Alignment to our Cultural Commitments
• Alignment to our Leadership Competencies
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
  

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 permanent full-time position

Hours of Work: 40 hour per week

Salary Range: $ 48.360 - $ 61.711 Hourly $ 100,975.68 - $128,852.57 Annually

Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.

Talent Acquisition Consultant: PO/MM

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Application and Infrastructure Analyst II
Posting Date: Jun 05, 2025
Closing Date: June 18, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 2 - Permanent Full-time
Union: CSU 52
Department: Urban Planning and Economy
Work Location(s): 9th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4