Systems Analyst - Infor Application Suite
On behalf of our client, Procom is seeking a Systems Analyst for a 9month contract that is fully remote.
Systems Analyst - Infor Application Suite Responsibilities
Responsibilities could include but are not limited to :
- Reporting to a Team Lead, providing updates and status, tracking time against work items
- Adhering to governance, standards and best practices of the software platform
- Document systems design, concepts and facilities, present and obtain approval for detailed system design.
- Define and document all systems components, their interfaces and operational environment.
- Define data structures and files, sub-systems and modules, programs, batch, online, production monitoring procedures, testing strategy and systems.
- Analyze and resolve configuration issues in a timely manner.
- Investigates, troubleshoots, and resolves problems within Legacy applications, services, and integrations.
- Analyze functional requirements to identify information, procedures and decisions flows and recommend alternatives for solutions.
- Ensures accuracy and integrity of data and applications through analysis, clear documentation, and problem resolution.
- Performs break / fix support, regression testing, and supports the inbound / outbound interfaces to various systems and middleware.
- Develops test plans and test cases.
- Create, update and maintain procedures and standards.
Operational Support Responsibilities
- Provides day support for production issues and provides information and / or workarounds, if applicable on multiple production support applications.
- Creates product backlog items or bugs based on issues found or reported by the business units on the agile framework.
- Manages production support tickets forapplications from start to implementation including defects during project warranty period.
- Updates incident / work order tickets assigned by the IT support group and creates production support tickets within established processes.
- Assists COE Quality test team with any enquiries / clarifications related to application defects or enhancements that are being tested in UAT.
- Develop and maintain documentation for new systems or changes to existing ones
- Provides on-call support after hours including weekends.
Systems Analyst - Infor Application Suite Mandatory Skills
- 5+ years of experience with the Infor Application Suite
- Analyst works with clients and team members to analyze, plan, design, develop and maintain applications associated to the Infor Application Suite.The Infor Application Suite includes Human Resource Management and Finance Systems using the applicable technologies (Talent Management, Global HR, Lawson Finance S3, WorkForce Management, LBI and Smart Notes, Smart Office, Infor Process Designer, Infor Security Administrator, d / EPMCOBOL).
- The Analyst may also act as a technical specialist to a project required to produce deliverables associated to all aspects of the Software Development Life Cycle while adhering to governance, standards, and best practices of the Infor Platform.
- The Analyst may also provide technical, design, and architectural support to other team members, they may lead smaller projects or assist in the coordination of related activities across various functional areas.
Systems Analyst - Infor Application Suite Assignment Length
9 months
Systems Analyst - Infor Application Suite Location
Fully remote opportunity - must be eligible to work in Canada.