Strategic Replenishment Lead - Retail & Growth

Lindt; Toronto; On-site; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Corporate Gym Discount Rates

Wellness Program

Chocolate!

Job summary

Lindt Canada is seeking a Customer Replenishment Manager to lead replenishment strategy for key retail accounts, improving product availability, inventory flow and service performance.

You will partner with Sales, Demand Planning, Supply Planning, Logistics, Customer Service and Finance to align forecasts, manage risks, and support profitable growth, using Excel and Power BI to enhance reporting visibility and drive continuous improvement.

Qualifications

• 5+ years of experience in CPG, retail supply chain, replenishment, or related field.
• Experience supporting major retail with forecast alignment and inventory optimization.
• Advanced Excel and BI tools usage for reporting and planning.

Responsibilities

• Lead customer replenishment planning across base business, promotions, and launches.
• Collaborate with Sales, Demand Planning, Logistics, and Finance to align demand, supply, and risks.
• Monitor KPIs like fill rate, on-time delivery, and forecast accuracy.
• Analyze POS trends, forecasts, and inventory to identify risks and corrective actions.
• Lead business reviews with concise insights, actions, owners, and timelines.
• Utilize ERP, Excel, Power BI, and replenishment tools to improve visibility and planning discipline.

Skills

Advanced analytical skills

Strong communication

Cross-functional leadership

Forecast alignment

Education

Post-secondary education in Business, Supply Chain, Logistics, or related discipline

APICS/ASCM, CPFR, or CSCP certification is an asset

Tools

Power BI

Excel

Tableau

ERP systems

SAP

Retail Link

Job description

Lindt Canada is seeking a Customer Replenishment Manager to lead replenishment strategy for key retail accounts, improving product availability, inventory flow and service performance.

You will partner with Sales, Demand Planning, Supply Planning, Logistics, Customer Service and Finance to align forecasts, manage risks, and support profitable growth, using Excel and Power BI to enhance reporting visibility and drive continuous improvement.