Strategic Partnerships & Capacity Lead

Intelcom Courrier Canada INC; Mississauga; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, driving fast, accurate delivery powered by technology. The role emphasizes strategic partnerships, capacity planning, and operational insight to support IDC partnerships and delivery capacity across markets.

You will advise regional leadership, manage performance reviews with IDCs, and lead change initiatives to adopt new tools and policies. Travel and stakeholder management are key components of this role.

Qualifications

• Education: Bachelor's degree in business administration, Supply Chain Management, Logistics, Operations Management, Human Resources, or related field.
• 6+ years of work experience in relevant roles or industries.
• Experience managing external partners, contractors, or vendors with KPI focus.

Responsibilities

• Strategic Partnership & Business Alignment with IDC to support sustainability and capacity.
• Capacity Planning & Partner Development for new IDCs and onboarding.
• Build and maintain relationships with IDC partners and internal stakeholders.
• Field Engagement, Performance & Operational Insight to identify risks and improvements.
• Change Enablement & Adoption to communicate policies and drive tool usage.
• Compliance & Risk Management to mitigate contractual and operational risks.

Skills

Business acumen

Data-driven decisions

Partnership mgmt

Communication skills

Change management

Team player

Education

Bachelor's degree in business administration or related field

Tools

BI dashboards

Job description

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, driving fast, accurate delivery powered by technology. The role emphasizes strategic partnerships, capacity planning, and operational insight to support IDC partnerships and delivery capacity across markets.

You will advise regional leadership, manage performance reviews with IDCs, and lead change initiatives to adopt new tools and policies. Travel and stakeholder management are key components of this role.