Strategic Operations & Talent Manager

Desjardins; Richmond Parish; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

4 weeks vacation

Defined benefit pension plan

Group insurance including telemedicine

Health wellness reimbursement and tele

Telework equipment

Job summary

Desjardins is seeking a senior management professional in Canada to support the supervisor, organize operations, and drive strategic initiatives. The role focuses on implementing action plans aligned with corporate strategy and fostering performance across administrative units.

Responsibilities include developing governance practices, talent attraction and retention, and promoting the cooperative values of Desjardins while ensuring client satisfaction and business results.

Qualifications

• Bachelor's degree in a related field is required.
• A minimum of eight years of relevant experience.
• Knowledge of French is required.
• Knowledge of French is required for positions in Quebec (Poste hors QC ET QC).
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.
• Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.

Responsibilities

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives.
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context.
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values.
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction.
• Support the administrative unit’s action plan by successfully managing individual and team performance.
• Continuously improve the management of processes under your responsibility.
• Promote Desjardins Group’s cooperative values.
• Represent the organization and conduct business intelligence.

Skills

Action oriented

Customer Focus

Decision quality

Develops talent

Differences

Drive results

Engagement

Nimble learning

Teams

Education

Bachelor's degree in a related field

Job description

Desjardins is seeking a senior management professional in Canada to support the supervisor, organize operations, and drive strategic initiatives. The role focuses on implementing action plans aligned with corporate strategy and fostering performance across administrative units.

Responsibilities include developing governance practices, talent attraction and retention, and promoting the cooperative values of Desjardins while ensuring client satisfaction and business results.