Strategic Operations & Logistics Coordinator

T-Lane Transportation; Abbotsford; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits plan

Healthy work-life balance

On-site parking

Family-like atmosphere

Job summary

T-Lane Transportation, based in Abbotsford, BC, is seeking an Operations & Logistics Coordinator to join a growing team. The role focuses on coordinating brokerage, dispatch, carrier relationships and compliance within a fast-paced environment.

You will support IT, oversee the Order Entry team, manage documentation and renewals, and contribute to margin reporting and interline activity. The position offers competitive compensation and a comprehensive benefits plan.

Qualifications

• Minimum 3 years of experience in transportation, logistics or a related operations role.
• Strong knowledge of transportation operations and Canadian shipping practices.
• Experience with brokerage, dispatch, carriers and customers.
• Strong administrative, analytical and reporting skills.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Strong communication and relationship-building skills.
• Proactive problem-solving skills with the ability to identify issues and implement solutions.
• Experience with TMW and Microsoft Office is preferred.
• Experience with U.S. shipments, customs documentation and carrier compliance is asset.

Responsibilities

• Manage and maintain authorities, certificates, carrier packages, insurance documentation and annual renewals
• Coordinate information between brokerage and dispatch, including rating and sourcing loads as required
• Pre-audit dispatches prior to invoicing and assist with permits and pilot requirements
• Prepare management reporting on margins and interline activity, including bi-weekly Interliner Analysis
• Monitor COD shipments and ensure payment is received prior to delivery
• Complete customs documentation and monitor U.S. shipments
• Manage DAWG communications and monitor inbound operational emails
• Support IT and system issues, including troubleshooting, submitting tickets and coordinating with the IT team on new implementations
• Oversee the Order Entry team, monitor the order inbox and provide operational support as required
• Manage carrier prequalifications, documentation and new customer registrations within required systems
• Issue and maintain SOPs and ensure operational procedures remain current
• Manage trailer rentals in TMW, maintain tracking records and complete bi-weekly reconciliations

Skills

Transportation ops

Canadian shipping

Brokerage & dispatch

Analytics & reporting

Multitasking

Attention to detail

Communication skills

TMW experience

MS Office

Tools

TMW

MS Office

Job description

T-Lane Transportation, based in Abbotsford, BC, is seeking an Operations & Logistics Coordinator to join a growing team. The role focuses on coordinating brokerage, dispatch, carrier relationships and compliance within a fast-paced environment.

You will support IT, oversee the Order Entry team, manage documentation and renewals, and contribute to margin reporting and interline activity. The position offers competitive compensation and a comprehensive benefits plan.