Strategic Inside Sales Pro | Growth & Customer Success

White Cap Supply Canada Inc.; Nanaimo; On-site; CAD 40,000 - 48,000; Full time

Job summary

White Cap Supply Canada Inc. is seeking a sales support professional to facilitate the sales process across phone, email, and other channels. You will manage customer inquiries, order entries, and follow-up to support revenue and margins in a fast-paced environment.

The role emphasizes outbound prospecting, pricing guidance, and collaboration with inside and outside sales teams to meet quota targets. Strong communication and a customer-first mindset are essential.

Qualifications

• 2–5 years of sales experience preferred.
• Strong communication and interpersonal skills are essential.
• Experience with inventory sales is a plus.

Responsibilities

• Facilitate the sales process to generate new opportunities or upsell via phone, email, or other electronic communication.
• Oversee responses to customer orders and quotations for all account levels.
• Provide product information, order entry and follow-up support to support sales and gross margin goals.
• Input sales orders accurately into the system and ensure timely processing.
• Prospect for new sales opportunities via outbound calling and emailing.

Skills

Sales experience

Customer service

Outbound calling

Email communication

Pricing knowledge

Education

HS Diploma or GED

Tools

Pricing matrix

Job description

White Cap Supply Canada Inc. is seeking a sales support professional to facilitate the sales process across phone, email, and other channels. You will manage customer inquiries, order entries, and follow-up to support revenue and margins in a fast-paced environment.

The role emphasizes outbound prospecting, pricing guidance, and collaboration with inside and outside sales teams to meet quota targets. Strong communication and a customer-first mindset are essential.