Strategic Growth Manager

Solera Holdings, LLC.; Nova Scotia; On-site; CAD 65,000 - 110,000; Full time

Job summary

Solera Holdings, LLC. is seeking a Professional Services Consultant to deliver premier consulting services to automotive dealership customers. You will strengthen client relationships, drive revenue growth, and ensure successful product implementations while maximizing value.

You will travel up to 75% for on-site engagements, collaborate with cross-functional teams, train clients, and provide data-driven recommendations to improve dealership performance.

Qualifications

• Bachelor's degree or equivalent work experience.
• Strong automotive dealership experience preferred.
• Minimum 3 years working with SaaS accounts, preferably in automotive dealerships.
• Experience with SaaS products used by automotive dealerships.
• Proficient in Microsoft Office; familiarity with industry software is a plus.
• Excellent verbal and written communication; capable of training and presenting to groups.
• High level of accountability and proactive problem-solving.

Responsibilities

• Build lasting relationships with dealership accounts and deliver tailored consulting.
• Drive adoption of Solera SaaS products to maximize client ROI.
• Identify new consulting opportunities aligned with client needs.
• Travel up to 75% to provide on-site support and guidance.
• Collaborate with Solera teams to share knowledge and improve performance.
• Demonstrate professionalism and ethical conduct in all interactions.
• Execute departmental and company initiatives on time.
• Address moderate to complex dealership requests and challenges.
• Analyze data sets to provide actionable insights for clients and internal teams.
• Meet individual and team KPIs while taking on additional responsibilities.

Skills

SaaS experience

Dealership experience

Training skills

Communication skills

Presentation skills

Accountability

Education

Bachelor's degree or equivalent

Job description

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role:

As a Professional Services Consultant, you will be an essential part of our Professional Services team, responsible for delivering exceptional consulting services to our dealership customers. Your expertise in the automotive sector, combined with your commitment to customer success, will help enhance client relationships, drive revenue growth, and create a positive impact on our organization. You will work closely with automotive dealerships to ensure they implement our products successfully while maximizing their value.

What You’ll Do:

• Build Lasting Relationships: Establish and nurture strong partnerships with dealership accounts to enhance their profitability through tailored consulting engagements and personalized support.
• Maximize ROI: Drive adoption of Solera SaaS products within client businesses, ensuring they achieve a high return on investment.
• Identify Opportunities: Proactively generate new consulting engagement opportunities by understanding client needs and aligning them with our service offerings.
• Travel for Impact: Be prepared to travel up to 75% of the time to engage directly with dealerships, providing on-site support and consultation.
• Collaborate as One Team: Work alongside Solera team members, embodying our "One Team" culture and sharing knowledge to enhance overall team performance.
• Exemplify Professionalism: Lead by example, demonstrating a high level of professionalism and ethical conduct in all interactions.
• Execute Initiatives: Deliver timely execution of departmental and company initiatives, contributing to overall success.
• Tackle Complex Challenges: Manage and resolve moderate to complex tasks related to the success of and requests from your assigned dealerships.
• Data-Driven Insights: Analyze various data sets to provide actionable recommendations to your dealership clients and internal teams.
• Achieve KPIs: Meet specific individual and team key performance indicators (KPIs) while embracing additional responsibilities as needed.

What You’ll Bring:

• Educational Background: Bachelor’s degree or equivalent work experience.
• Industry Experience: Strong automotive dealership experience is highly preferred.
• SaaS Expertise: A minimum of 3 years of experience working directly with SaaS accounts, particularly within the automotive dealership sector is preferred.
• Product Knowledge: At least 1 year of experience with SaaS products, ideally utilized by automotive dealerships.
• Technical Proficiency: Proficient in Microsoft Office Suite; familiarity with industry-specific software is a plus.
• Training and Presentation Skills: Proven ability to conduct training sessions and present effectively to both small and large groups.
• Communication Mastery: Excellent verbal and written communication skills, with a demonstrated ability to engage clients effectively over the phone, through virtual meetings, and in person.
• Accountability: A strong sense of personal accountability and a proactive approach to problem-solving.

Why Join Us?

At Solera, you’ll be part of a dynamic and innovative team that is committed to making a significant impact in the automotive industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to be at the forefront of automotive technology.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, provincial, and local fair employment practices laws.