Strategic Commercial Account Manager - Hybrid

Desjardins Group; Gatineau; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness +

Job summary

Desjardins Group is seeking an experienced relationship manager to prospect, solicit, develop and maintain business with major strategic clients in the commercial sector. You will promote and sell Desjardins products and services, acting as the key intermediary between the business centre and members and clients.

The role requires strong relationship management, negotiation, and strategic selling skills, with emphasis on risk management and portfolio profitability.

Qualifications

• Bachelor's degree in a related field.
• A minimum of eight years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.

Responsibilities

• Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services.
• Act as an account manager by serving as a key intermediary between the business centre and members and clients.
• Ensure proper usage and updating of and satisfaction with the products and services offered.
• Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering.
• Negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
• Execute various promotional activities as part of the centre's business operations.
• Participate in targeted public relations activities and participate actively in the business community.
• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.
• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services.
• Provide sound and prudent risk management for all portfolios under their responsibility.

Skills

Relationship management

Account management

Negotiation

Sales strategy

Education

Bachelor's degree

Job description

Desjardins Group is seeking an experienced relationship manager to prospect, solicit, develop and maintain business with major strategic clients in the commercial sector. You will promote and sell Desjardins products and services, acting as the key intermediary between the business centre and members and clients.

The role requires strong relationship management, negotiation, and strategic selling skills, with emphasis on risk management and portfolio profitability.