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Join Marsh McLennan as a Strategic Client Executive in Toronto. You will lead client relationships, manage risk assessments, and drive growth. With a focus on superior solutions and client satisfaction, this role is pivotal within our Risk Management team. Ideal candidates possess extensive experience in commercial insurance and demonstrate excellent communication and organizational skills.
We are seeking a talented individual to join our Risk Management team at Marsh. This role will be based in Toronto. This is a hybrid role that has a requirement of working at least three days a week in the office.
What can you expect
You will be responsible for growing satisfied client relationships acquiring new clients and partnering with various resources to provide superior client solutions. The Strategic Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L individually and in the aggregate across a book of business.
We will count on you to :
Review client / prospect exposure loss experience and current coverage and analyze the risk to determine the product / service requirements
Communicate client needs and binding instructions to insurers;
Implement and maintain a quality service plan including ensuring the accuracy of binders policies and other relevant documents
Create and present renewal proposals to existing clients
Contribute to placement strategy
Negotiate complex insurance programs with underwriters when required
Advise clients on coverage issues
Conduct stewardship meetings with client participation
Along with the team generate new sales through existing clients and client referrals in accordance with the business plan
Manage timely billing / collection for each client
Develop a working relationship with all functions within the company to improve client service and increase crossselling opportunities
Engage the appropriate industry group and Marsh resources to offer best infront resources for each client / prospect
Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients
What you need to have :
15 years experience in commercial insurance
Excellent communication (verbal and written) and interpersonal skills with the ability to interact at all levels of the organization
Demonstrated ability to independently service medium to largerend (somewhat complex) accounts
Develop client relationships with Economic Buyer and Risk Manager
Possess good knowledge of client risk issues and Marsh solutions
Effectively manage and retain renewal business
What makes you stand out :
Strong organizational skills in prioritizing work multitasking and consistently meeting deadlines
RIBO and / or CIP License
Effective team player
Computer literate with proficiency in email spreadsheet software as well as inhouse proprietary financial and salesreporting systems
Why join our team :
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.
Marsh a business of Marsh McLennan (NYSE : MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses : Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex / gender sexual orientation or expression skin color or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act 2005 Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individuals particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact
Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.
Key Skills
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Employment Type : Full-Time
Experience : years
Vacancy : 1