Strategic Benefits Account Manager | Client‑Focused

HUB International; Oakville; Presencial; CAD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

RRSP matching

Paid time off

Life & disability insurance

Descripción de la vacante

HUB International in Oakville, Ontario, is seeking an Employee Benefits Account Manager to service and grow client accounts through renewal support, cross‑selling HUB products, and effective liaison with carriers. The role emphasizes client satisfaction, timely documentation, and collaboration with consultants and the client team.

You will work independently and with the account team, travel up to 25% for client meetings, and contribute to the growth goals of HUB International.

Formación

• 5-8 years of applicable Employee Benefits experience.
• LLQP designation or working towards it.
• Advanced professional designation desirable (CEBS, GBA).
• Strong listening, prioritizing and communication with clients and colleagues.
• Adapt to changing work settings with precision and professionalism.
• Strong written and oral communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to use broker management systems effectively.
• Excellent organizational, problem solving and time management skills.

Responsabilidades

• Act as main day‑to‑day point of contact for clients with timely inquiries.
• Support Consultant in renewal processes, materials/reports, and client work coordination.
• Liaise between clients and carriers for service needs, billing, policy interpretation.
• Organize and conduct client meetings when necessary.
• Manage carrier changes with clients and complete required documentation.
• Identify opportunities for cross‑sell and up‑sell HUB products and services.
• Oversee client and employee communications.
• Manage new client or new lines of coverage implementation.
• Stay updated on insurance industry changes impacting clients.
• Maintain open items log and ensure timely closure; travel up to 25% for meetings.

Conocimientos

Employee Benefits experience

LLQP designation

CEBS or GBA

Communication skills

Microsoft Office proficiency

Broker management systems

Organizational skills

Time management

Client service orientation

Herramientas

Microsoft Office Suite

Broker management systems

Descripción del empleo

HUB International in Oakville, Ontario, is seeking an Employee Benefits Account Manager to service and grow client accounts through renewal support, cross‑selling HUB products, and effective liaison with carriers. The role emphasizes client satisfaction, timely documentation, and collaboration with consultants and the client team.

You will work independently and with the account team, travel up to 25% for client meetings, and contribute to the growth goals of HUB International.