Strategic Account Specialist

Richmond Day; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Richmond Day is seeking a Strategic Account Specialist based in Toronto, ON. This full-time, on-site role involves managing key client accounts and coordinating project deliverables with internal teams. The ideal candidate will have over 5 years of experience in client-facing roles, ensuring effective execution of national campaigns.

The position offers a dynamic work environment where collaboration and high-quality execution are key. Post-secondary education in relevant fields is preferred, providing an exciting opportunity for career growth.

Qualifications

• 5+ years of experience in a client-side or agency environment.
• Experience building brand awareness and executing tactical campaigns.
• Proficiency in account management with long-term client relationships.

Responsibilities

• Manage and grow key client accounts effectively.
• Coordinate project deliverables with cross-functional teams.
• Deliver strategic recommendations and support client requests.

Skills

Client relationship management

Strategic planning

Communication skills

Project management

Education

Post-secondary education in Business, Marketing, Communications

Job description

Must have 5+ Years of experience in Canada

Role Description

The Strategic Account Specialist is a full-time, on-site role based in Toronto, ON. This role is responsible for managing and growing key client accounts, serving as a primary point of contact and trusted partner. Day-to-day activities include coordinating project deliverables, preparing and delivering strategic recommendations, supporting client requests, and identifying new opportunities to further develop your clients brand through strategic and tactical executions.

The Strategic Account Specialist will collaborate closely with internal creative, strategy, and development teams to ensure projects are delivered on time, on budget, and aligned with client objectives. The role also involves providing strategic ideation and direction, continually ensuring to be up to date on competitors executions and market activity.

Qualifications

• 5+ year of experience in a client side or agency environment is required in Canada.
• Previous experience in a strategic role focused on building brand awareness and executing tactical campaigns.
• Experience in working closely with key stakeholders and internal teams in executing national campaigns.
• Proficiency in Account Management, with experience building long-term client relationships and overseeing project delivery.
• Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
• Strong organizational and time-management abilities, with attention to detail and the capacity to manage multiple priorities.
• Post-secondary education in Business, Marketing, Communications, or a related field, or equivalent professional experience.

Company Description

Richmond Day is a full-service marketing and development agency that delivers end-to-end solutions for clients across diverse industries. The team develops effective marketing strategies, compelling creative, and innovative business tools designed to drive measurable results. Collaboration, high-quality execution, and client success are at the center of the agency’s approach. Richmond Day also focuses on creating an environment where team members can grow their skills, contribute ideas, and excel in their careers.