Strategic Account Manager / Gestionnaire de comptes stratégiques

Antech Diagnostics; Quebec; On-site; CAD 76,000 - 96,000; Full time

Job summary

Antech Diagnostics is looking for a Strategic Account Manager based in Capitale-Nationale, Quebec. In this role, you will identify, maintain, and expand relationships with large customers while achieving sales quotas. Ideal candidates will possess a university degree, a minimum of 4 years in animal health or pharmaceutical sales, and strong analytical skills. The position involves approximately 70% travel. A competitive salary range of $76,000 – $96,000 annually is offered, along with quarterly incentives.

Qualifications

• Minimum 4 years of experience in animal health sales, pharmaceutical sales, marketing, or biotechnology.
• Proven ability to network and develop new business relationships.
• Proven track record with corporate veterinary practice groups.

Responsibilities

• Establish and maintain productive relationships with key personnel in assigned customer accounts.
• Develop organic opportunities with existing customers and new business relationships.
• Coordinate support across the company to meet account performance objectives.

Skills

Advanced knowledge of the veterinary pharmaceutical industry

Strong business and financial acumen

Effective oral and written communication skills

Excellent organizational skills with attention to detail

Proficiency with Microsoft Word, Excel, PowerPoint

Education

University degree in science or management

Post-graduate degree

Tools

Microsoft Office Suite

Veterinary practice management systems

Job description

Compensation

Target pay range: $76,000 – $96,000 annually. Position eligible for a generous quarterly sales incentive.

Job Description

The Strategic Account Manager identifies, wins, maintains, and expands relationships with strategically important large customers. Assigned to several specific named customers, the Strategic Account Manager is responsible for winning new Antech customers, achieving sales quotas, and meeting assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring that assigned customers’ needs and expectations are met by the company.

Essential Duties and Responsibilities

• Establish and maintain productive, professional relationships with key personnel in assigned customer accounts.
• Develop organic opportunities with existing customers and new business relationships with emerging customers.
• Coordinate cross‑functional support across the company to meet account performance objectives and customer expectations.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Achieve assigned sales quotas in designated strategic accounts.
• Meet expected profitability targets.
• Achieve strategic customer objectives set by company management.
• Complete strategic customer account plans that meet company standards.
• Maintain high customer satisfaction ratings that meet company standards.
• Complete required training and development objectives within the assigned time frame.
• Lead a joint company‑strategic account planning process to develop mutual performance objectives, financial targets, and critical milestones for a one‑ and three‑year period.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead solution development efforts that best address customer needs, coordinating necessary company personnel.
• Continuously monitor the market landscape for new business development opportunities and challenges.
• Coordinate the proposal process, including templates, standard text, quality assurance, and document management.
• Represent Antech at industry events as required.
• Perform additional duties and tasks assigned from time to time.
• Collaborate with internal functional teams by attending regional meetings to enhance understanding of national account opportunities and standardize field offerings.
• Uphold the company’s ethical standards, reporting concerns and ensuring compliance.

Education and Experience

• Minimum 4 years of experience in animal health sales, pharmaceutical sales, marketing, or biotechnology.
• University degree in science or management; a post‑graduate degree is an asset.
• Proven ability to network and develop new business relationships.
• Proven track record with corporate veterinary practice groups, channel management, or equivalent.
• Experience with contract negotiations.

Knowledge, Skills and Abilities

• Advanced knowledge of the veterinary pharmaceutical industry.
• Strong business and financial acumen.
• Strong analytical and mathematical skills.
• Effective oral and written communication skills.
• Effective interpersonal and leadership skills.
• Excellent organizational skills with attention to detail.
• Ability to consistently meet deadlines.
• Excellent problem‑solving skills.
• Excellent presentation skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and other Office programs.
• Experience with veterinary practice management systems.

Travel

Approximately 70% of the time.