Strategic Account Manager

Hilti (Canada) Corporation; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction innovation company is seeking a Strategic Account Manager in Metro Vancouver to develop customer relationships and strategic initiatives. You will collaborate across the organization to drive economic value while maintaining high standards of professional appearance and behavior. The ideal candidate possesses strong communication skills, extensive sales experience, and expertise in Salesforce.com. This role involves travel for training and demands an ability to thrive both independently and as part of a team.

Benefits

Company vehicle for product demonstrations

Inclusive work environment

Professional growth opportunities

Qualifications

• Five years of direct sales experience working with customers.
• Proven success as a key account manager or in developing strategic customer accounts.
• Ability to effectively present and influence C-Suite executives.

Responsibilities

• Own customer relationships within the largest opportunity region.
• Develop executive relationships and drive strategic initiatives.
• Deliver value and position Hilti for sustainable growth.

Skills

Direct sales experience

Relationship building

Communication skills

Salesforce.com expertise

Creating professional presentations

Education

Bachelor's Degree or equivalent work experience

Tools

Salesforce.com

MS Office Suite

Job description

Step Up. Drive Change. Make Your Mark

The role of Hilti North America (HNA) Strategic Account Manager (SAM) is to own the relationship of the customers within a specific region represents the largest opportunity for large customer business. This role is responsible for developing executive relationships in partnership with the regional manager and division manager. This includes developing strategic direction and gaining share of wallet through specific strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer’s organization. The incumbent in this role deeply understands Hilti’s product, software, and service solutions. The SAM will work upstream to deliver value (improve business processes / work methods), establish Hilti as a trusted partner and position Hilti for sustainable and accelerated growth. The SAM will cover approximately 10 hierarchies of A/B, L&C, or must win accounts.

What You’ll Bring

• Bachelor’s Degree or equivalent work experience, required.
• Five (5) year prior direct sales experience working directly with customers, required.
• Demonstrated success as a Hilti Account Manager or developing key customer accounts, required.
• Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying.
• Ability to effectively present and influence C-Suite Executive, required.
• Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owner and generating revenue, required.
• Extensive experience with Salesforce.com platform as well as disciplined execution on SFDC, required.
• Proven ability working on strategic projects that have a longer-term focus.
• Experience with reading and understanding construction documents, preferred.
• Previous experience of preparing professional sales presentations and quotes for customers required.
• Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
• Ability to thrive both independently and in a team environment, required.
• Strong communication, relationship building and networking skills, required.
• Excellent collaboration skills driven by strong communication skills and business understanding. • Proficient computer skills including MS Office Suite and smartphones, required.
• Must maintain a professional business appearance in accordance with HNA dress policy at all times.

Vehicle/ Driver’s License Requirements

• Company vehicle provided for carrying tools/fasteners for product demonstration purposes.
• Must have valid driver’s license and comply with Hilti North America’s Fleet Safety Policy requirements.

Legal Notice

Working Conditions

• Job requires walking on simulated construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs.
• Simulated construction jobsites may also lead to exposure of excessively loud noises; ear protection is strongly encouraged and may be required on some simulated jobsites.
• High occurrence of sitting, standing, bending while conducted training exercises.

Safety Equipment Required

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti and Canadian Occupational Health and Safety Regulations (COSHR).

Physical Requirements

• Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.