Strategic Account Manager

Finning; Edmonton; On-site; CAD 90,000 - 150,000; Full time

Job summary

Finning Canada is seeking a Strategic Accounts Manager to lead and grow key customer relationships across our Rental business. This role focuses on developing long-term account plans, expanding rental products and services, and delivering measurable revenue growth.

You will partner with Operations, Sales, Product Support, and Leadership teams to provide customer-focused solutions, negotiate favorable terms, and drive profitability while ensuring top-tier service for strategic clients.

Qualifications

• Proven success in Strategic Account Management, Business Development, Key Account Management, or Sales.
• Demonstrated ability to grow revenue through relationship-based selling and strategic customer engagement.
• Strong executive presence with the ability to influence and communicate effectively at all organizational levels.
• Exceptional presentation, negotiation, and commercial acumen.
• Strong analytical and problem-solving skills with a focus on delivering customer outcomes.
• Self-motivated, highly organized, and capable of working independently in a fast-paced environment.

Responsibilities

• Develop and execute strategic account plans that drive revenue growth, market share, and long-term customer loyalty.
• Build and maintain strong relationships with key decision-makers and influencers.
• Identify opportunities to expand Finning's rental products, services, and solutions within assigned accounts.
• Act as the primary point of contact for strategic customers, ensuring exceptional service and responsiveness.
• Collaborate with Operations, Sales, Product Support, and Leadership teams to deliver customer-focused solutions.
• Lead complex negotiations and commercial discussions that support mutually beneficial outcomes.
• Monitor customer performance, industry trends, and competitive activity to identify opportunities for growth.
• Champion Finning's rental value proposition and continuously seek ways to strengthen customer partnerships.
• Achieve sales, revenue, and profitability targets while supporting long-term customer retention.

Skills

Strategic account management

Business development

Key account management

Sales

Executive presence

Negotiation

Analytical skills

Communication

Independence

Job description

Position Overview

Are you a relationship-driven sales professional who excels at building strategic partnerships and delivering measurable business results? Finning Canada is seeking a Strategic Accounts Manager to lead and grow some of our most important customer relationships across our Rental business.

Company

Finning Canada

Number of Openings

2

Worker Type

Permanent

What You'll Do

• Develop and execute strategic account plans that drive revenue growth, market share, and long-term customer loyalty.
• Build and maintain strong relationships with key decision-makers and influencers.
• Identify opportunities to expand Finning's rental products, services, and solutions within assigned accounts.
• Act as the primary point of contact for strategic customers, ensuring exceptional service and responsiveness.
• Collaborate with Operations, Sales, Product Support, and Leadership teams to deliver customer-focused solutions.
• Lead complex negotiations and commercial discussions that support mutually beneficial outcomes.
• Monitor customer performance, industry trends, and competitive activity to identify opportunities for growth.
• Champion Finning's rental value proposition and continuously seek ways to strengthen customer partnerships.
• Achieve sales, revenue, and profitability targets while supporting long-term customer retention.

What We're Looking For

Experience & Skills

• Proven success in Strategic Account Management, Business Development, Key Account Management, or Sales.
• Demonstrated ability to grow revenue through relationship-based selling and strategic customer engagement.
• Strong executive presence with the ability to influence and communicate effectively at all organizational levels.
• Exceptional presentation, negotiation, and commercial acumen.
• Strong analytical and problem-solving skills with a focus on delivering customer outcomes.
• Self-motivated, highly organized, and capable of working independently in a fast-paced environment.

Why Join Finning?

At Finning, you'll be part of the world's largest Caterpillar dealer and a team committed to helping customers build stronger businesses through innovative solutions and exceptional service.

What's In It For You

• Competitive compensation with incentive opportunities
• Comprehensive health, dental, and wellness benefits from day one
• Company-matching pension and employee share purchase plans
• Generous vacation entitlement that increases with service
• Ongoing professional development and career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to work with industry-leading equipment, technology, and customers

Make an Impact.

This is more than an account management role. It's an opportunity to shape customer strategy, influence business outcomes, and play a critical role in Finning's continued growth and success.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.