Store Ops Leader — Customer Experience & Team Growth

Dollar Tree, Inc.; Nanaimo; On-site; CAD 42,000 - 64,000; Full time

Job summary

Dollar Tree Canada is seeking an Assistant Store Manager in Nanaimo to help oversee store operations, customer service, and team development. The role supports the Store Manager with opening/closing duties, inventory, and loss prevention while ensuring a clean, organized shopping environment.

You will lead Associates, coach staff, and uphold safety and policy standards in a fast-paced retail setting. Strong communication and teamwork are essential to deliver exceptional customer experiences and

Qualifications

• Retail management experience in grocery or drug store preferred
• Ability to lift up to 55 lbs and perform physical tasks
• Strong communication and written skills
• Ability to work in a fast-paced environment

Responsibilities

• Assist with store functions and day-to-day activities
• Help customers in a positive, approachable manner
• Supervise and train Store Associates
• Maintain store cleanliness and organization
• Protect assets and handle cash deposits
• Open and close procedures as needed

Skills

Store management experience

Customer service

Team development

Education

High school diploma or equivalent

Job description

Dollar Tree Canada is seeking an Assistant Store Manager in Nanaimo to help oversee store operations, customer service, and team development. The role supports the Store Manager with opening/closing duties, inventory, and loss prevention while ensuring a clean, organized shopping environment.

You will lead Associates, coach staff, and uphold safety and policy standards in a fast-paced retail setting. Strong communication and teamwork are essential to deliver exceptional customer experiences and