store manager - retail

Government of Canada - Western; Vancouver; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily operations at a bicycle store. In this dynamic role, you will be responsible for managing staff, developing marketing strategies, and ensuring exceptional customer service. Your expertise in market research will help shape the store's offerings and drive sales. This position offers a unique opportunity to lead a team in a vibrant retail environment while contributing to the community's cycling culture. If you are passionate about operations and have a knack for leadership, this role is perfect for you!

Benefits

Dental plan

Health care plan

Qualifications

• 3-5 years of experience in a management role.
• Strong skills in staff management and customer service.

Responsibilities

• Plan and organize daily operations and manage staff duties.
• Develop and implement marketing strategies based on market research.
• Oversee payroll administration and conduct performance reviews.

Skills

Staff Management

Market Research

Budget Planning

Customer Service

Marketing Strategy Development

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Bicycle store

Responsibilities

• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Prepare reports
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Benefits

Health benefits:

• Dental plan
• Health care plan