Store manager - retail

JobsMedia.io; Sherbrooke; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Permanent position

Bilingual work environment

40 hours per week

Job summary

JobsMedia.io in Sherbrooke, Canada seeks a capable supervisor to oversee daily operations in a toy store and hobby/crafts retail environment. You will direct staff, manage performance, and ensure excellent customer service across shifts.

The role requires leadership, payroll oversight, and the ability to recruit and train team members while maintaining a busy store schedule. Bilingual work environment is offered with a permanent, full-time position.

Qualifications

• Secondary school graduation certificate is required.
• 3–5 years of experience in a supervisory role in retail.
• Bilingual work environment is preferred.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.
• Conduct performance reviews.

Skills

Staff management

Scheduling

Customer service

Communication skills

Time management

Organizational skills

Interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Toy store
• Hobby/crafts/novelty store
• Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews

Supervision

• 3-4 people

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Positive attitude
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Ability to multitask

Employment terms options

• Evening

Experience

• 3 years to less than 5 years

Employment terms options

• Day
• Weekend

Other Benefits

• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 40 hours per week