Store manager - retail

JobsMedia.io; Montreal; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Other benefits

Job summary

JobsMedia.io in Montreal, Canada is seeking a Retail Operations Supervisor to direct and optimize daily store activities in toy, hobby, and retail contexts. You will lead a small team, manage payroll, and ensure excellent customer service while maintaining operational standards.

The role requires 3–5 years in retail management, bilingual communication, and the ability to work 40 hours weekly, including evenings and weekends. Permanent, full-time employment with benefits is offered.

Qualifications

• Secondary school graduation certificate is required.
• 3–5 years of retail management experience.
• Bilingual in English and French is preferred.
• Ability to work 40 hours per week, including evenings and weekends.

Responsibilities

• Direct and control daily operations
• Plan and organize daily operations
• Evaluate daily operations
• Manage staff and assign duties
• Determine staffing requirements
• Resolve customer requests and complaints
• Recruit, hire and supervise staff/volunteers
• Oversee payroll administration
• Conduct performance reviews

Skills

Staff management

Customer service

Communication

Time management

Multitasking

Education

Secondary school diploma

Job description

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Toy store
• Hobby/crafts/novelty store
• Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews

Supervision

• 3-4 people

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Positive attitude
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Ability to multitask

Employment terms options

• Evening

Experience

• 3 years to less than 5 years

Employment terms options

• Day
• Weekend

Other Benefits

• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Bilingue
• Heures de travail: 40 hours per week