Store manager - retail

Chevron; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Chevron in Canada seeks an operations manager to lead daily store operations on site in North Vancouver, supervise staff, and ensure customer satisfaction.

You will study market trends to determine demand, plan budgets, recruit and oversee personnel, and implement pricing policies to optimize profits.

Requirements include 3–5 years of experience, a college diploma, and fluency in English. This on-site role emphasizes leadership and effective communication.

Qualifications

• 3 years to less than 5 years of experience in a similar role.
• College, CEGEP or other 1 year to 2 year diploma or equivalent experience.
• English language required

Responsibilities

• Manage staff and assign duties.
• Study market research and trends to determine consumer demand and effect of competitors.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff management

Leadership

Customer service

Education

College diploma (1-2 years)

Equivalent experience

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Plan, organize, direct, control and evaluate daily operations