Store Manager - Karl Lagerfeld Paris

G-III Apparel Group; Calgary; On-site; CAD 52,000 - 76,000; Full time

Job summary

G-III Retail Group, home to Karl Lagerfeld Paris, seeks a Store Manager in Calgary to lead store performance, drive sales, and uphold brand standards in visuals and operations.

You will develop a high-performing team, coach staff, and deliver a personalized, elevated customer experience. This role requires strong leadership, communication, and adaptability in a fast-paced fashion retail environment.

Qualifications

• Two+ years of retail management or supervisory experience.
• Proven ability to drive sales and store performance.
• Lead, coach, develop, and retain employees.
• Customer-focused and results-driven store culture.
• Experience using performance metrics to guide decisions.
• Strong interpersonal, communication, and relationship-building skills.
• Experience with clienteling, outreach, or appointment setting is a plus.
• Flexible schedule including evenings, weekends, and holidays.
• Retail/business education is a plus.

Responsibilities

• Lead the store’s daily business and drive sales, profitability, customer experience, talent, and operational performance.
• Analyze sales results and KPIs to identify opportunities and set team priorities.
• Lead by example on the sales floor to deliver an elevated, personalized experience.
• Build lasting customer relationships through outreach and clienteling activities.
• Recruit, hire, onboard, coach, and retain a diverse store team.
• Set clear performance expectations with timely feedback and accountability.
• Develop employees for expanded responsibilities and future leadership.
• Create an inclusive, collaborative, and results-driven environment.
• Schedule employees based on traffic, workload, payroll, and business needs.
• Ensure consistent execution of visual merchandising, product presentation, replenishment, and store maintenance.
• Maintain a clean, organized, and customer-ready store environment.
• Oversee inventory management, cash handling, opening/closing procedures, and daily operations.
• Protect assets by reinforcing safety, loss-prevention, and policies.
• Communicate results and initiatives with Regional Manager and partners.
• Support local outreach to increase brand awareness and engagement.
• Perform additional responsibilities as needed.

Skills

Leadership

Team management

Customer service

Communication

Time management

Problem solving

Adaptability

Flexible scheduling

Education

High school diploma or equivalent

Job description

At Karl Lagerfeld Paris, our people bring the brand to life. We create engaging retail experiences that help customers express their individual style with confidence. Our success is driven by entrepreneurial thinking, strong teamwork, and a shared commitment to our customers.

If you are a results-driven retail leader who is passionate about fashion, developing talent, and creating memorable customer experiences, we invite you to build your career with us.

OVERVIEW

As the Store Manager, you will lead the overall performance of the store. You will be responsible for driving sales and profitability, developing a high-performing team, delivering an elevated customer experience, and ensuring consistent execution of the brand’s visual and operational standards.

You will approach the business with an ownership mindset, using performance results and customer insights to identify opportunities and take action. Through visible leadership, ongoing coaching, and clear accountability, you will create an environment where employees are engaged, customers feel welcomed, and the store is positioned for continued success.

RESPONSIBILITIES

• Lead the store’s daily business and take ownership of sales, profitability, customer experience, talent, and operational performance.
• Analyze sales results and key performance indicators to identify opportunities and establish clear priorities for the team.
• Lead by example on the sales floor and ensure customers receive an elevated, personalized experience.
• Build lasting customer relationships through outreach, appointment setting, follow-up, and other clienteling activities.
• Recruit, hire, onboard, coach, and retain a talented and diverse store team.
• Set clear performance expectations and provide timely feedback, recognition, and accountability.
• Develop employees for expanded responsibilities and future leadership opportunities.
• Create an inclusive, collaborative, and results-driven work environment.
• Schedule employees effectively based on customer traffic, workload, payroll expectations, and the needs of the business.
• Ensure the consistent execution of visual merchandising, product presentation, replenishment, and store-maintenance standards.
• Maintain a clean, organized, and customer-ready store environment.
• Oversee inventory management, cash handling, opening and closing procedures, and other daily store operations.
• Protect company assets by reinforcing safety, loss-prevention, and operational policies.
• Ensure compliance with company policies and applicable employment requirements.
• Partner with the Regional Manager and other business partners to communicate results, address challenges, and execute company initiatives.
• Support local outreach and relationship-building opportunities that increase brand awareness and customer engagement.
• Perform additional responsibilities based on the needs of the business.

QUALIFICATIONS

• At least two years of successful retail management or supervisory experience; fashion or specialty retail experience preferred.
• Demonstrated success in driving sales and improving store performance.
• Strong leadership skills with experience recruiting, coaching, developing, and retaining employees.
• Proven ability to create a customer-focused and results-driven store culture.
• Experience using business results and performance metrics to identify opportunities and guide decisions.
• Strong interpersonal, communication, and relationship-building skills.
• Experience with customer outreach, appointment setting, or clienteling is preferred.
• Strong organizational, problem-solving, and time-management skills.
• Ability to manage multiple priorities and adapt in a fast-paced retail environment.
• High school diploma or equivalent required; additional education in retail, business, or a related field is a plus.
• Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

At G-III Retail Group, your ideas, leadership, and contributions matter. You will work alongside committed colleagues who will challenge and support you as you grow the business, develop your team, and advance your career.

G-III Retail Group offers competitive compensation and a range of benefits for eligible employees, which may include medical, dental, retirement, life insurance, disability coverage, and other programs.

G-III Retail Group is an Equal Opportunity Employer.

Location(s)

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