Store Manager - Jewellery

JRoss Retail Recruiters; Guelph; On-site; CAD 55,000 - 85,000; Full time

Job summary

A premier Canadian luxury retailer is seeking an inspiring Store Manager to lead one of their boutique locations in Guelph. You will drive revenue, enhance client experience, and cultivate a positive team culture. This role requires strong leadership in a high-end retail environment, focusing on exceeding sales targets and operational excellence.

Qualifications

• Proven ability to lead and motivate a high-performing retail team.
• Experience in a luxury or high-commission retail environment.
• Demonstrated track record of exceeding sales and revenue targets.

Responsibilities

• Lead, coach, and mentor a team of sales professionals to meet targets.
• Ensure an elevated in-store experience reflecting the brand’s values.
• Oversee store operations including inventory control and compliance.

Skills

Leadership

Client relationship

Communication

Problem-solving

Education

Post-secondary education in Business or Retail Management

Tools

Microsoft Office

Point-of-sale systems

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

A premier Canadian luxury retailer specializing in fine jewellery and timepieces is seeking an experienced and inspiring Store Manager to lead one of their boutique locations. Known for their exceptional client service, curated luxury collections, and deep-rooted commitment to excellence, this brand offers a rare opportunity to lead in a highly respected and rewarding retail environment. As Store Director, you will be at the helm of day-to-day retail operations, championing sales performance, operational effectiveness, team engagement, and the delivery of a premium client experience. You will play a critical role in driving revenue while cultivating a positive team culture rooted in professionalism, service, and trust.

Description

• Lead, coach, and mentor a team of sales professionals to meet and exceed individual and store targets. Actively participate in sales, contributing 8–10% of store volume, and model exceptional client service and relationship-building techniques.
• Client Experience
• Ensure an elevated in-store experience that reflects the brand’s values of trust, elegance, and expertise. Resolve client concerns with a solution-focused approach and build long-term relationships through clienteling.
• Team Performance & Engagement
• Provide clear direction, daily feedback, and ongoing performance management. Support professional development through training, goal setting, and a collaborative leadership style.
• Operational Oversight
• Oversee store operations including inventory control, visual merchandising, timepiece allocation, and compliance with financial processes. Ensure POS accuracy, transaction reconciliation, and proper handling of accounts receivable.
• HR & Compliance
• Manage recruitment, onboarding, scheduling, timecard approvals, and ongoing training requirements. Support the execution of company policies and learning platforms.

Requirements

• Proven ability to lead and motivate a high-performing retail team without micromanaging.
• Experience in a luxury or high-commission retail environment.
• Strong client relationship, communication, and conflict resolution skills.
• Demonstrated track record of exceeding sales and revenue targets.
• Hands-on leadership style and willingness to support daily operations when needed.
• Strong business acumen, organization, and problem-solving capabilities.
• Proficiency with Microsoft Office and point-of-sale systems.
• Post-secondary education in Business, Retail Management, or equivalent experience.

Corporate Culture

If you’re a passionate leader with a deep appreciation for fine jewellery and luxury retail—and you thrive in an environment where relationships matter—this is a chance to make a meaningful impact with a well-established and proudly Canadian brand. Join a team that values professionalism, authenticity, and an unwavering commitment to excellence.

Contact Miriam Ronen at 416.410.5316 x4 or submit your resume in confidence below.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Customer Service

• Industries

  Retail and Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at JRoss Retail Recruiters by 2x

shift supervisor - Store# 55383, CONESTOGA MALL INDIGO

shift supervisor - Store# 04288, STONE ROAD MALL INDIGO

New Store Manager Toronto Premium Outlets

Part Time Assistant Store Manager - Fran (Store#2358 Guelph West)

Greater Kitchener-Cambridge-Waterloo Metropolitan Area 2 weeks ago

Assistant Store Manager - Stone Road Mall

Assistant Store Manager, adidas Vaughan Mills Outlet Retail Store (#2022)

shift supervisor - Store# 56560, 894 TOWER STREET SOUTH

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.