Store manager 3026

The Children's Place canada; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Store Sales Manager to lead teams in achieving exceptional customer service and driving sales. This role involves recruiting talent, ensuring financial results, and creating a positive store environment. Candidates should have significant retail management experience and a track record of developing high-performing teams.

Qualifications

• 5+ years of experience as a retail store manager in a relevant environment.
• Ability to engage customers and develop talent effectively.
• Flexibility to manage a schedule including weekends and evenings.

Responsibilities

• Lead store teams to drive sales and achieve financial results.
• Recruit and develop high-performing retail talent.
• Ensure compliance with operational standards and motivate associates.

Skills

Customer engagement

Talent development

Visual presentation

Operational skills

Strategic mindset

Effective communication

Team motivation

Financial report understanding

Retail landscape knowledge

Time management

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The Childrens Place (Place) has always been, and continues to be, committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train, promote, and administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. The Childrens Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

Location: Mississauga, Ontario

Job Summary: The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting expectations, and providing exceptional customer service. This role involves recruiting and developing top retail talent, with full accountability for the store's financial results and overall leadership and development of the team to achieve results and support brand strategies.

Responsibilities:

1. Drive results by recruiting and developing high-performing teams using all available resources to interview, hire, and retain top talent for key store and district positions.
2. Fuel the growth of the business by developing future leaders and identifying external talent to contribute to a solid talent pipeline.
3. Create and maintain a diverse, high-performing team through consistent selection, development, and motivation.
4. Communicate goals effectively and monitor team progress against key business metrics.
5. Coach, mentor, and oversee team performance to meet store and company goals.
6. Assess performance and provide feedback within the performance management cycle.
7. Model and demonstrate exceptional customer service behaviors on the sales floor.
8. Motivate associates to build brand loyalty and create a positive store environment.
9. Represent the company professionally and positively.
10. Create and manage staff schedules to meet business needs and maximize profitability.
11. Train associates and ensure compliance with all SOPs.
12. Plan and execute floor sets efficiently, following brand guidelines and encouraging team collaboration.
13. Drive a superior shopping experience and sales results through effective influence and leadership programs.
14. Manage visual presentation, signage, and display standards.
15. Ensure adherence to Loss Prevention procedures to protect company assets.

Education and Experience: High school diploma or equivalent; Bachelors degree preferred. 5+ years of experience as a retail store manager in a relevant environment.

Skills and Behaviors:

• Excellent customer engagement, talent development, visual presentation, and operational skills.
• Strategic mindset with a proven track record of selecting high-performing talent.
• Effective communication skills, including facilitation and presentation abilities.
• Ability to inspire and motivate teams.
• Understanding and interpretation of financial reports.
• Broad knowledge of the retail landscape.
• Strategic planning and execution skills.
• Adaptability to changing priorities.
• Strong time management, planning, and organizational skills.
• Fiscally responsible and proficient in Microsoft Office and internal applications.
• Flexible schedule, including weekends and evenings, and physical ability to maneuver on the sales floor and stockroom.