Store Manager- Fairview Park Shopping Centre

LensCrafters; Kitchener; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team at a prominent shopping center. This role involves overseeing store operations, ensuring exceptional customer service, and achieving key performance indicators. The ideal candidate will have a strong background in management and retail, with excellent communication and team-building skills. Join a forward-thinking company that values innovation in eye care and offers a supportive environment for career growth. If you are passionate about delivering quality service and leading a dedicated team, this opportunity is perfect for you.

Benefits

Health Care

Retirement Plans

Paid Time Off

Employee Discounts

Qualifications

• 4+ years of management experience in retail or customer service.
• Strong influencing and negotiation skills with a focus on team building.

Responsibilities

• Lead the team to deliver exceptional customer service and manage store operations.
• Train staff, analyze reports, and ensure safety compliance.

Skills

Management Experience

Customer Service

Communication Skills

Team Building

Negotiation Skills

Optical Theory Knowledge

Education

High School Diploma

College Degree

Tools

Cash Registers

Computers

Job description

Store Manager - Fairview Park Shopping Centre

Join LensCrafters as a Store Manager at Fairview Park Shopping Centre. Be among the first 25 applicants to apply for this exciting role.

LensCrafters is dedicated to combining state-of-the-art technology with personalized eye care. We are part of EssilorLuxottica, a global leader in vision care and eyewear.

Position Overview

The Store Manager leads the team to deliver exceptional customer service, manages store operations, and achieves key performance indicators. Responsibilities include team training, analyzing store reports, attracting and hiring engaged staff, partnering with optometrists, maintaining operational standards, and ensuring safety compliance.

Basic Qualifications

• High School diploma or equivalent
• 4+ years of management or supervisory experience
• Knowledge of operations, processes, and business implications
• Strong influencing, negotiation, and team-building skills
• Knowledge of optical theory and merchandise
• Excellent communication and listening skills
• Basic math skills and familiarity with cash registers and computers
• Ability to manage time effectively under deadlines

Preferred Qualifications

• College degree or equivalent
• State licensure and/or ABO Certification (if applicable)
• LensCrafters Final Inspector Certification
• Experience in customer service and retail
• Knowledge of store merchandise and business acumen

Additional Information

Employee compensation is based on factors such as location, experience, and skills. Benefits may include health care, retirement plans, paid time off, and discounts. Reasonable accommodations are available for qualified applicants upon request.

Equal Opportunity Employer

We consider all qualified applicants without regard to race, gender, national origin, disability, or other protected characteristics. Native Americans in the US receive preference per Tribal Law.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Marketing Services and Retail