Fairview Park Security Guard - full time

Gexel Telecom International Inc.; Kitchener; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Guard to join their team at Farview Park Mall in Kitchener. This role is vital for ensuring the safety and security of tenants and patrons, requiring a proactive approach to emergency situations and crowd control. The ideal candidate will possess a valid Provincial Security License and be certified in First Aid and CPR. With a commitment to maintaining a safe shopping environment, you will work collaboratively with a team while providing excellent customer service. If you are looking for a rewarding position in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Post-secondary education in Law Enforcement/Security or equivalent.
• Minimum of one year of shopping centre security experience preferred.

Responsibilities

• Respond to emergency situations, including medical and criminal incidents.
• Enforce shopping centre rules and assist with crowd control.
• Conduct patrols of the property and maintain detailed reports.

Skills

Crowd Control

Emergency Response

Customer Service

First Aid Certification

Knowledge of Trespass to Property Act

Education

Post-secondary education in Law Enforcement/Security

Tools

Microsoft Office

Job description

The Westcliff Group is a family business headquartered in Montreal with over 50 years of experience in the real estate sector. Our growth is driven by expertise in development, construction, and management of major real estate projects across Canada and the United States. We employ approximately 500 people, including 100 at our head office.

The Westcliff Group of Companies is one of Canada's largest privately owned, fully integrated groups involved in commercial real estate development, management, and ownership. We are currently seeking to fill the position of:

Security Guard - Farview Park Mall - Kitchener

THE OPPORTUNITY

Role Impact:

Reporting to the Security Manager, the security guard is responsible for ensuring the protection of tenant employees, property, and information by enforcing access control and property removal policies. The security team maintains public safety and a trouble-free shopping environment. The successful candidate must be available to work all shifts, including days, evenings, nights, weekends, and holidays.

What you will deliver:

• Respond to emergency situations, including medical, criminal, hazards, etc.
• Enforce shopping centre rules & regulations and the Trespass to Property Act.
• Assist with crowd control.
• Perform access control, mall lock-ups, and unlocks.
• Maintain detailed memo books and prepare incident reports.
• Assist customers and tenants with customer service and security-related initiatives professionally and courteously.
• Provide backup support to other security guards and assist as needed.
• Assist police and emergency personnel, including fire and ambulance services.
• Follow security operational procedures outlined in Fire Safety and Emergency Response Plans.
• Adhere to procedures in the Standard Operating Procedures (SOPs).
• Conduct patrols of the interior and exterior of the property, including common areas.
• Complete assigned patrol tours.
• Perform any other duties as assigned by the Security Manager or their designate.

What you need to succeed:

• Post-secondary education in Law Enforcement/Security or equivalent.
• Minimum of one (1) year of shopping centre security experience preferred.
• Provincial Security License is required.
• Helpful, courteous, and pleasant demeanor towards tenants, patrons, and co-workers.
• Valid certification in First Aid, CPR, and WHMIS.
• Knowledge of the Trespass to Property Act and Occupational Health and Safety Act.
• WHMIS and other safety courses are an asset.
• Knowledge of applicable federal, provincial, and municipal legislation and regulations.
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel, etc.).