Store Manager - Boss Store, Laval

HUGO BOSS; Laval; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading fashion company as a retail manager, where you will lead a team to deliver exceptional customer experiences, drive sales, and cultivate community relationships. Ideal candidates will have strong leadership, communication, and organizational skills, along with a passion for fashion.

Benefits

Salary plus monthly bonuses

Health and wellness benefits

Paid vacation and sick leave

Company-paid holidays

Generous employee discount

Qualifications

• At least five years of specialty retail management experience.
• Must be bilingual in English and French.

Responsibilities

• Deliver exceptional customer service and drive business results.
• Manage hiring, training, and performance evaluation of staff.
• Cultivate community relationships and ensure health and safety standards.

Skills

Leadership

Customer Service

Communication

Problem Resolution

Analytical Skills

Education

Four-year degree

Tools

Microsoft Office

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition, and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations, and executing operational strategies resulting in positive operating profits.

What you can expect:

• Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group, and solving problems.
• Achieve positive results in sales, profit and loss management, and inventory control.
• Establish a goal-oriented selling culture focusing on relationship selling, building a client base, and providing exceptional service.
• Ensure standard operating procedures are followed and policies are adhered to.
• Cultivate community relationships through personal involvement, PR events, and advertising opportunities.
• Manage personnel activities such as hiring, training, appraising, rewarding, motivating, and disciplining staff.
• Monitor performance, provide guidance, and take corrective actions when necessary.
• Evaluate performance issues actively and recruit suitable candidates.
• Demonstrate exceptional leadership and management skills to motivate, develop, and inspire a team, creating an empowered organization.
• Ensure all health and safety conditions are met and empower staff to uphold high standards in this area.
• Maintain knowledge of all health and safety policies and procedures.
• Keep all health and safety documentation well recorded and maintained.

Your profile:

• Must be bilingual in English and French.
• Four-year degree preferred.
• At least five years of specialty retail management experience.
• Excellent organizational, analytical, time management, and leadership skills.
• Strong customer service and communication abilities.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Proficient in Microsoft Office.
• Excellent knowledge of HUGO BOSS products.
• Strong consulting, negotiation, problem resolution, mediation, and interpersonal skills.

Your benefits:

• Salary plus monthly bonuses.
• Health and wellness benefits.
• Paid vacation and sick leave.
• Company-paid holidays.
• Generous employee discount.

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We are a global company with employees representing the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. We believe our equitable work environment helps unleash your full potential and inspires you to thrive.