Store Manager - BOSS Store, Laval

BoF Careers; Laval; On-site; CAD 45,000 - 85,000; Full time

Job summary

Join a forward-thinking fashion company as a brand ambassador, where you will lead a dedicated team to deliver exceptional customer experiences. In this dynamic role, you will be responsible for driving sales, managing retail operations, and fostering a positive store environment. Your leadership will empower staff to excel in their roles while ensuring compliance with health and safety standards. This innovative firm values inclusivity and offers a supportive culture that encourages personal growth and professional development. If you are passionate about fashion and customer service, this opportunity is tailor-made for you.

Benefits

Salary + Monthly Bonuses

Health and Wellness Benefits

Earned Vacation and Sick time

Company Paid Holidays

Generous Employee Discount

Qualifications

• 5 years of specialty retail management experience required.
• Must be bilingual in English and French.

Responsibilities

• Deliver exceptional service and create a positive shopping experience.
• Manage staff activities including hiring, training, and performance monitoring.
• Cultivate community relationships through PR events and personal involvement.

Skills

Bilingual (English and French)

Customer service skills

Leadership skills

Analytical skills

Organizational skills

Interpersonal skills

Problem-solving skills

Time management skills

Education

4-year degree

Tools

Microsoft Office

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.

What you can expect:

• Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
• Achieve positive results in top line sales, profit and loss management and inventory control.
• Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
• Ensure standard operating procedures are executed and policies followed.
• Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
• Manage personnel activities of staff (i.e. hire, train, appraise, reward, motivate, discipline, etc.).
• Monitor performance, provide direction, and take corrective action when needed.
• Continually evaluate and react to performance issues and actively recruit candidates.
• Exceptional leadership and management skills and the ability to motivate, develop and inspire a team while creating a highly empowered organization.
• Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
• Knowledgeable in all Health & Safety policies and procedures.
• Ensure all documentation relating to Health & Safety are well recorded and maintained.

Your profile:

• Must be bilingual, English and French
• 4 year degree preferred
• 5 years of specialty retail management experience.
• Excellent organizational, analytical, time management and leadership skills
• Strong customer service and communication skills
• Independent, self-motivated, detail-oriented, and entrepreneurial
• Strong business acumen and interpersonal skills
• Proficient in Microsoft Office
• Excellent knowledge of HUGO BOSS products
• Strong consulting, negotiation, problem resolution, mediation, and interpersonal skills

Your benefits:

• Salary + Monthly Bonuses
• Health and Wellness Benefits
• Earned Vacation and Sick time
• Company Paid Holidays
• Generous Employee Discount

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.