Store Manager

JD Sports / Livestock / Size?; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading sports-fashion retail company is seeking a Store Manager for its Vaughan Mills location. The role involves delivering excellent customer experiences, fostering team growth, and ensuring operational excellence. Candidates should have a passion for streetwear, at least 2 years of retail experience, and strong leadership qualities.

Qualifications

• Minimum 2 years of retail experience.
• Passion for streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Train and develop a team focused on outstanding experiences.
• Achieve business results and meet KPIs.

Skills

Customer Service

Team Leadership

Sales Management

Product Knowledge

Analytical Skills

Job description

JD Sports - Vaughan Mills, 1 Bass Pro Mills Dr, Vaughan, Ontario, Canada Req #99

Department: Retail Stores
Location: Vaughan Mills, ON
Workplace Type: On-site
Job Type: Full-time, Permanent

The Team:

JD Sports is a sports-fashion retail company aimed at inspiring the emerging generation of globally minded consumers through the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. As our retail stores expand across Canada, we continue to develop talent that fosters an inclusive and diverse work culture. JD sets the global standard for retail experience by delivering authentic brands in a premium environment.

The Role:

We are seeking a Store Manager for our Vaughan Mills location! Join our growing team at JD Sports Canada. Your main responsibilities will include delivering excellent customer experiences, fostering team growth, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties/Responsibilities:

• Lead the team to deliver exceptional customer service through coaching and motivation while driving sales.
• Maintain high customer satisfaction by possessing in-depth product knowledge.
• Train and develop a team focused on delivering outstanding experiences to our community.
• Achieve business results and meet KPIs.
• Ensure sales, customer experience, merchandising, visual presentation, and operations meet expectations.
• Act as a liaison between customers, sales associates, and store leadership.
• Stay informed about current and upcoming product trends to meet customer needs.
• Contribute to a positive, inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize company culture, personal growth, and self-awareness.
• Provide outstanding experiences consistently, sharing our products enthusiastically with the community.

Skills/Experience/Knowledge needed:

• Minimum 2 years of retail experience.
• Passion for streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Ability to engage customers confidently and deliver elevated experiences.
• Enthusiasm for achieving results through customer interactions and athletic products.
• Strong analytical, decision-making, and financial skills.
• Resourceful and adaptable in a dynamic omni-channel retail environment.
• High ethical standards, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Leadership qualities—warm, inspiring, driven to exceed results, and celebrate successes.